Best Customer Service Software for Walmart

Find and compare the best Customer Service software for Walmart in 2026

Use the comparison tool below to compare the top Customer Service software for Walmart on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.

  • 1
    Kixie PowerCall & SMS Reviews
    Top Pick
    Kixie: Smarter Calling & Texting for Revenue Teams Kixie is the AI-powered sales engagement platform that helps teams connect faster, close more deals, and scale effortlessly—all while keeping it personal. 🔥 Outbound Sales: Boost connection rates up to 400% with AI-powered Local Presence, Multi-Line PowerDialer, and Spam Risk Prevention. 🚀 Marketing: Automate calls & texts for instant follow-ups and high-converting outreach—without the manual work. 📞 Inbound Sales & CS: Handle more calls with smart CRM-based routing, shared SMS inboxes, and instant auto-replies. 📊 RevOps & Leadership: Get AI-driven insights, real-time coaching tools, and advanced analytics to level up your team. 💥 Supercharge your sales team today! Visit our website to get started for free, no credit card required.
  • 2
    eDesk Reviews
    Top Pick
    eDesk simplifies eCommerce support for online sellers into one centralized, smart inbox. It enables individuals or teams to support better, save time, increase feedback scores and boost sales. It is a purpose-built eCommerce helpdesk that integrates with all your marketplaces, channels, webstores and social channels. Customer information, product details, order and shipping information are matched with incoming messages – and organized onto a single screen – making it easier to receive and resolve customer queries in a fraction of the time! Features include AI generated responses, auto-translate, invoice generator, powerful insights and key metrics, live chat, and feedback requests.
  • 3
    ProvenExpert.com Reviews

    ProvenExpert.com

    Expert Systems AG

    $24.90 per month
    1 Rating
    ProvenExpert makes it easy to combine all your reviews (quantity, overall score) into one place in just a few clicks. Use our industry-specific survey templates to get the feedback you need. You can adapt them to suit your needs. Survey analytics allows you to see how satisfied customers are. Publish reviews and ratings on your company profile. This can be integrated into search results for your website. You have complete control! Attracting new business has never been easier! Customer reviews can boost your business. ProvenExpert.com is used by more than 205,500 entrepreneurs, freelancers, and large businesses.
  • 4
    COZYROC SSIS+ Suite Reviews
    COZYROC's SSIS+ suite includes 270+ Data integration adapters, ETL components and tasks for developing ETL solutions with MS SQL Server Integration Services.
  • 5
    Appath Reviews

    Appath

    Appath

    $15 per month
    Appath is a cloud-based solution that allows multichannel ecommerce retailers centrally to manage their inventory, orders and shipping. Our users can efficiently use our application to increase sales and operate their daily tasks with ease thanks to its robust features. Appath integrates seamlessly with major sales channels like Amazon, eBay, Shopify and Magento, as well major shipping carriers UPS and FedEx.
  • 6
    xSellco Feedback Reviews

    xSellco Feedback

    xSellco

    $79.00/month
    New clients have the opportunity to register for Feedback and eDesk completely at no cost until the end of September, with absolutely no hidden charges, commitments, or risks involved, and no credit card needed. Elevate your business's reputation by gathering more reviews from satisfied customers, as xSellco Feedback allows you to direct customer reviews wherever you desire. An impressive 95% of consumers consult reviews about your business and products prior to making a purchase decision. Set up straightforward targeting rules to focus only on your pleased customers when sending out review requests through email, utilizing criteria such as timely delivery, past positive feedback, and items bought. Take advantage of effective email templates that can be customized with your logos and product images, or design your own emails that reflect your unique brand identity. Enhance the personalization of your emails using dynamic placeholders for customer names, product details, and more, ensuring a tailored communication experience. Additionally, xSellco Feedback integrates effortlessly with all your sales platforms, enabling you to enhance your Amazon Feedback and overall online reputation from a single dashboard, thus facilitating the acquisition of more reviews. By streamlining this process, you can not only increase customer engagement but also foster long-term loyalty through effective communication.
  • 7
    ChannelReply Reviews

    ChannelReply

    Threecolts

    $31 per month
    Quickly integrate all your marketplaces with accounts from Zendesk, Freshdesk, Help Scout, Gorgias, Re:amaze, or Zoho Desk in just a few minutes. As buyer messages come in, you’ll see order details conveniently displayed alongside. This allows you to respond efficiently from a single interface—it's incredibly straightforward. By utilizing robust features such as automated responses, tailored business rules, and specially designed filters, you can deliver customized support in significantly less time and with minimal effort. Consequently, even a small team can effectively assist a larger number of customers. By consolidating all your customer data in one central hub, you can greatly reduce your response times. With ChannelReply, you gain the necessary tools to resolve issues quickly, allowing you to focus more on driving sales! Additionally, this streamlined approach enhances customer satisfaction and boosts overall productivity.
  • 8
    GetReviews.ai Reviews

    GetReviews.ai

    GetReviews.ai

    $19 per month
    Enhance your review collection effortlessly with GetReviews.ai, which utilizes its exclusive review funnel technology. Whether it's gathering customer feedback on Amazon or employee insights on Glassdoor, GetReviews simplifies the process of obtaining reviews from any source you desire. The platform is specifically tailored to drive reviews on the most impactful sites for your business. This is achieved by guiding respondents through a carefully crafted survey filled with targeted questions that lead to valuable reviews where they count. To ensure authenticity, GetReviews restricts access to those who have verifiably interacted with your business, utilizing unique, one-time-use links or QR codes. Furthermore, GetReviews.ai keeps a comprehensive record of all respondent details, including ratings, reviews, full names, email addresses, phone numbers, and physical locations. You can also evaluate the sentiment surrounding your product, service, or overall business through the insightful review data gathered on GetReviews.ai, which provides a deeper understanding of customer perceptions and experiences.
  • 9
    Bazaarvoice Reviews
    Transforming the relationship between brands and consumers through innovative connections and creativity is essential. The demands of your consumers are constantly changing, and we adapt alongside them. Collect a diverse range of user-generated content (UGC), such as customer feedback, visual media, and inquiries from shoppers. Utilize our sampling services and community to gather more content quickly. Engage with shoppers at the onset of their purchasing journey. Identify consumers while they are actively shopping and provide them with an exceptional shopping experience. Enhance your search traffic by showcasing genuine customer content that appeals to search engines. Be present during all significant moments that influence purchasing decisions. Forge connections that empower individuals to shop with assurance, regardless of their location. Ensure that relevant content is accessible whenever and wherever consumers conduct their research — whether in-store, online on your site, or through social media platforms worldwide. Harness buyer insights effectively; discover valuable information about your customers with our comprehensive tools. This knowledge allows you to design superior products, craft impactful marketing strategies, and deliver captivating shopping experiences that resonate with your audience. Moreover, by staying attuned to consumer trends, you can continuously refine your approach to meet their evolving expectations.
  • 10
    FrigginYeah! Reviews

    FrigginYeah!

    FrigginYeah!

    $599.00/month
    We assist you in understanding the market by analyzing your competitors' pricing strategies, enabling you to make informed choices for your brand. Identify who holds the Buy Box and all third-party sellers on a product listing. Eliminate unauthorized sellers who may be undermining your brand's value. Our service uncovers and monitors all sellers on platforms like Amazon, Walmart, and eBay that breach your minimum advertised price agreements. We customize our technology to keep an eye on your competition, ensuring you receive the vital insights necessary for effective pricing strategies. Regardless of whether your competitors operate on Amazon, Walmart, Google, Wayfair, or Houzz, our tracking capabilities extend to all. Monitoring your rivals goes beyond just pricing intelligence; we also analyze their product descriptions, images, and other relevant information. By observing consumer feedback on your competitors, you can make better, more strategic decisions. Additionally, FrigginYeah!’s product review monitoring tool offers prompt updates on your brand’s reviews across platforms like Amazon, Walmart, and Wayfair, ensuring you stay informed about customer perceptions. This comprehensive approach empowers you to not only keep pace with your competition but also to enhance your brand's reputation effectively.
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