Best Customer Service Software for Postscript

Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.

Gorgias is the best Shopify customer support solution. It reduces your first response time by 30% and automates as much as 30% of your support tasks. Our powerful integration allows you to edit/refund Shopify orders from Gorgias. It also allows customers to auto-respond with templates response (macros), including Shopify variables. You can also manage all customer interactions (Facebook comments, social media comments, email, etc.) from one place. All your customer interaction (Facebook messages, social media comments, chat, etc.) can be managed from one location

Tell your customers' stories front and center. Trust is built with authentic, in-depth reviews that use photos, videos, and custom questions. Junip has a record-breaking 10%+ submission rate for requests. Innovative forms and emails that get the best out of your customers. Junip is easy to use. We are here to help you every step of the way. The most extensive set of options. Select the review values that are most important to your customers. Structured data will ensure ratings are displayed in search results. To display reviews and product information, create a dedicated review page. Automated soliciting reviews from customers after they have purchased and engaging older customers with a campaign. You can send review requests directly from your marketing platform. Display review content on-brand and out of the box

Loop is a Shopify app for subscriptions that helps DTC brands increase AOV and reduce cancellations by using a gamified rewards system and customised subscriber portal. Loop wants to simplify subscriptions for Shopify DTC brand owners around the globe. We want to help DTC communities offer world-class experiences to their subscribers. Loop is not another subscription app. We want to be your subscription growth partners.

Yotpo is the most popular eCommerce marketing platform. It helps thousands of brands increase direct-to-consumer sales. Our single-platform approach integrates data driven solutions for reviews and loyalty & referrals, as well as SMS marketing. Yotpo empowers brands to create smarter, more profitable experiences that build and maintain customer relationships. We integrate with all the tools you use every single day, including Google, Instagram and top eCommerce platforms.

To build trust and drive conversions, capture high-impact customer reviews. Display customer photos and videos in media galleries that highlight your customer base and differentiate your brand. To increase customer intimacy and improve marketing performance, collect valuable first-party customer data. Automatic data sync from Okendo will fuel your marketing engine in Klaviyo. You can capture rich and compelling customer content such as reviews, ratings, profiles, photos and videos, as well questions, answers, and comments. Displays that are beautiful and customizable for displaying your customer community at key locations throughout your store. You have a variety of tools and controls that will help you manage your customer group.