Best Customer Service Software for Etsy

Find and compare the best Customer Service software for Etsy in 2025

Use the comparison tool below to compare the top Customer Service software for Etsy on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.

  • 1
    GetResponse Reviews
    Top Pick
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    GetResponse offers an all-in-one marketing platform designed to equip marketers, solopreneurs, creators, coaches, and small business owners with powerful, user-friendly tools for email marketing, automation, and content monetization. With more than 25 years of experience, GetResponse supports audience growth and engagement through email campaigns, enables seamless course creation and sales, and helps turn passion into profit. It’s the ideal choice for building personal brands, selling products and services, and creating loyal customer communities.
  • 2
    ProvenExpert.com Reviews

    ProvenExpert.com

    Expert Systems AG

    $24.90 per month
    1 Rating
    ProvenExpert makes it easy to combine all your reviews (quantity, overall score) into one place in just a few clicks. Use our industry-specific survey templates to get the feedback you need. You can adapt them to suit your needs. Survey analytics allows you to see how satisfied customers are. Publish reviews and ratings on your company profile. This can be integrated into search results for your website. You have complete control! Attracting new business has never been easier! Customer reviews can boost your business. ProvenExpert.com is used by more than 205,500 entrepreneurs, freelancers, and large businesses.
  • 3
    eDesk Reviews
    Top Pick
    eDesk simplifies eCommerce support for online sellers into one centralized, smart inbox. It enables individuals or teams to support better, save time, increase feedback scores and boost sales. It is a purpose-built eCommerce helpdesk that integrates with all your marketplaces, channels, webstores and social channels. Customer information, product details, order and shipping information are matched with incoming messages – and organized onto a single screen – making it easier to receive and resolve customer queries in a fraction of the time! Features include AI generated responses, auto-translate, invoice generator, powerful insights and key metrics, live chat, and feedback requests.
  • 4
    ServiceNow Reviews

    ServiceNow

    ServiceNow

    $100 per month
    1 Rating
    Digitize your workflows and they will love you for it. Your company will be more productive and your employees more engaged. ServiceNow makes work more enjoyable for employees. ServiceNow transforms old, manual ways to work into modern digital workflows so customers and employees get what they need when they need it. It's fast, simple, and easy. ServiceNow provides digital workflows that deliver great experiences and increase productivity for employees and enterprises. ServiceNow simplifies the complexity of work with a single enterprise cloud platform. The Now Platform: An intelligent, intuitive cloud platform that allows you to work smarter. You can choose from our workflows, or create your own apps. Our product portfolio is built on the Now Platform and delivers the IT, Employee, Customer, and Customer Workflows that matter. We also offer enterprise solutions to help you drive every aspect of your digital transformation. Get the amazing experiences you desire and unlock the productivity that you need. Now, native mobile capabilities are available for every day work across the enterprise.
  • 5
    Ryviu Reviews

    Ryviu

    Ryviu

    $4.99 per month
    It's easy and fast to build your social proof for your store Import reviews from Aliexpress and Etsy. Improved SEO Get more traffic by improving your Google ranking in search engine results Trust your site Your store will be more transparent if you show your product reviews Conversions to sales will increase Before making a purchase, customers rely on each others reviews Product reviews widget, Question & Answers widget. Import reviews from multiple sources to your product.
  • 6
    JustReview Reviews

    JustReview

    JustIdea

    €9 euro per user, per month
    There are many useful reviews about your company online. They can go to waste if your customers don’t know about them. To make your product more trustworthy, gather all the reviews and embed them in your website. It's easy with us! Sign up now to get started. We can collect all of your reviews every day from the internet using advanced tools and magic technologies. We notify you when a review appears in any service, and embed it on your website immediately. We will help you make your offer more attractive for customers. We are proud of your satisfaction! JustReview allows you to collect all Testimonials and Reviews about your brand in one place. You can also include them on your subpages with the JustReview Badge. It's an easy and transparent way to build your social proof that actually works.
  • 7
    Reviewnicely Reviews

    Reviewnicely

    Reviewnicely

    £25/month
    Our all-in-one AI review management software is designed to help businesses like yours grow by turning customer review & feedback into powerful trust-building tools online. With Reviewnicely, you’ll see: - 2–4x More Reviews: Simplify review collection with automated requests via WhatsApp, SMS, email, or QR codes. - Boosted Leads & Sales: Experience up to 20% more conversions with eye-catching review widgets that enhance credibility. - SEO Success: Display star ratings on Google search results to attract more visitors to your website. - Seamless Integration: Easily embed reviews from 20+ platforms like Google, Facebook, TripAdvisor, and more—no coding skills needed! Why Businesses Choose Reviewnicely? - Consolidate and manage reviews from one dashboard. - Showcase reviews using customizable widgets like Carousel, Feed, Video, Pop-up, or Badge. - AI Reply in one click - Protect your reputation by capturing private feedback before it goes public. - Boost visibility with fresh reviews that enhance your SEO and PPC efforts. Start for Free and upgrade if truly needed Join other businesses already growing their online reputation with Reviewnicely. Get started today
  • 8
    Trustami Reviews

    Trustami

    Trustami

    €19.99 per month
    All customer ratings for your products and business at a glance. Use your public reviews to show all customer experiences on your website. All customer experiences from your business on hundreds of platforms can be gathered and used to increase traffic and conversion. All customer experiences and reviews can be displayed on one badge. You can choose your preferred badge and customize it according to your ideas. To increase trust in your online presence, collect all reviews from different sites and display them on your site. Your website will get more organic traffic if you show review stars in the Google search. We collect all reviews about your business, from review platforms and sales channels, and combine them into one trust badge. We provide Google with all reviews about your business and allow the presentation of google stars directly within the organic search results.
  • 9
    ReplyDesk Reviews
    ReplyDesk is a complete multichannel ecommerce helpdesk solution, designed to enable sellers to manage all their pre- and post-sale service from a single platform. With integration for the internet's leading marketplaces like Amazon and eBay, shopping carts like WooCommerce and Shopify, social media platforms like Facebook and Instagram, and email services like Gmail and Yahoo, ReplyDesk aggregates all your customer support channels into a single inbox. ReplyDesk also helps you stay on top of your customer service with essential help desk tools like SLA timers, AI-generated and optimized replies, automated help desk features, and a multichannel order management platform for managing orders from all channel in one place.
  • 10
    Kudobuzz Reviews

    Kudobuzz

    Kudobuzz

    $19.99 per month
    Kudobuzz has helped more than 20,000 businesses increase organic traffic and sales through ratings, photo reviews, social proof, and social proof. To build trust and drive sales, sync all verified reviews from social media and display them on your website. You can automatically collect verified reviews by offering your customers a mobile-friendly review experience. Social reviews, visual marketing, SMS marketing and customer loyalty are all ways to grow your brand, organic traffic, and sales. You can instantly increase your sales by using reviews from past buyers. To build trust, drive traffic to your website, and increase sales, sync all verified reviews from your social media accounts. It is a known fact that reviews can boost SEO rankings. Kudobuzz uses Google's secret algorithms to help you know exactly how to use them in your SEO strategy.
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    IngestAI Reviews

    IngestAI

    IngestAI

    $39 per month
    Your knowledge base can be transformed into a ChatGPT-like context aware bot. Upload your docs: technical documentation, educational program materials, product/services description, etc. You can create a bot in minutes using your favorite app. ChatGPT/AI-generated answers to questions about relevant materials. Free plan for up to 3 bots. 1K requests, 10K tokens and a 10Mb dataset. IngestAI allows you to quickly create and deploy ChatGPT-like chatbots that answer questions based on knowledge-based (technical documentation or educational program content, company knowledge, etc.). OpenAI will generate relevant and accurate answers about your product if you upload your knowledge base to IngestAI. Our new users are encouraged to spend just 2 minutes creating their first bot on Telegram.
  • 12
    Fera Reviews

    Fera

    Fera

    $7 per month
    Manage, add, import and moderate your customer's reviews, photos and videos with ease. Sync reviews on your website from Facebook, Google, and other sources. Content submitted by customers can be approved or declined before it appears on your website. Respond to all reviews, positive and negative, to show that your store cares. Maintain your brand's credibility by fixing typos and grammar. Allow customers to upload photos and videos along with their reviews in order to increase social proof. Fera offers 3rd-party verification for real buyers in order to increase customer confidence in your reviews. Fera's extensive documentation and code samples will help you create a better end-user interface. Get the protection your site needs and keep your customers' information.
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