Best Customer Service Software for AfterShip

Judge.me powers product reviews for your ecommerce shop. Judge.me will automatically ask past and current customers to review your store. All modern marketing channels are available to generate reviews: email, push, SMS, push, and web. With the Judge.me review widget and reviews carousel, you can display your reviews on any page of your website. Your reviews can be shared to Facebook using your custom reviews tab. You can share individual reviews on all major social networks: Facebook, Twitter and Pinterest, as well as Tumblr. Our easy-to-use post editor allows you to add review images or review content. You can share directly from our reviews dashboard, or you can set up automation rules. You can relax while we add rich snippets automatically to your review content so that your reviews bring in organic search traffic. You can use reviews in all aspects of your marketing strategy, including Google Shopping, Klavyio email marketing and PushOwl Notifications, Shoelace Facebook Ads, and Klavyio email marketing.

Heyday's Conversational AI platform is for retailers. It combines the power and human touch of AI to deliver 5-star customer experiences. An online sales assistant that never sleeps can capture, engage, and convert leads. Heyday personalizes your website's customer experiences by connecting to your product catalogue to provide tailored search results and recommendations. Your associates are only contacted when customers are ready for purchase. AI powers Heyday to create the ultimate personal shopper experience. Are you overwhelmed by repetitive customer service inquiries? Heyday's powerful Conversational Ai technology eliminates repetitive customer service requests and saves your team time. This allows them to focus on customer conversations with higher value and our chatbot takes care the rest.

eDesk simplifies eCommerce support for online sellers into one centralized, smart inbox. It enables individuals or teams to support better, save time, increase feedback scores and boost sales. It is a purpose-built eCommerce helpdesk that integrates with all your marketplaces, channels, webstores and social channels. Customer information, product details, order and shipping information are matched with incoming messages – and organized onto a single screen – making it easier to receive and resolve customer queries in a fraction of the time! Features include AI generated responses, auto-translate, invoice generator, powerful insights and key metrics, live chat, and feedback requests.

Strong social proof can help you raise the profile of your store Loox can help you grow your business, whether you are just starting your first store or an established brand. Visual product reviews can increase conversions, attract quality visitors, and encourage repeat purchases. Over 90,000 Shopify merchants love it To encourage customers to take a picture and leave reviews, schedule automatic, fully branded review requests. With an elegant online store that customers can trust, you will stand out from the rest. No matter what theme you choose, our stunning gallery of product reviews is the best way to showcase product reviews on Shopify stores. Photos of product pages are a great way to increase conversions by up to 91%. Loox allows you to generate more reviews with photos, and display them in stunning gallery review galleries. This will boost credibility, conversions and sales with strong social proof.

Chatdesk instantly aggregates customer feedback across all channels and analyzes it. This gives you the most complete insights with far less effort. It can be difficult and time-consuming to combine fragmented feedback from chat, email, social, surveys and reviews. Chatdesk automatically aggregates all feedback, making it easier to spot trends and identify new growth opportunities. Are you looking for something specific? Chatdesk offers natural language search for every message. If you want to skim the whole message, our machine learning tools powered by GPT-3 generate feedback summaries that are easy to read. It all exports seamlessly to CSV or your data repository. Chatdesk reduces inbound calls by shifting callers to chat or self-service.

Manage, add, import and moderate your customer's reviews, photos and videos with ease. Sync reviews on your website from Facebook, Google, and other sources. Content submitted by customers can be approved or declined before it appears on your website. Respond to all reviews, positive and negative, to show that your store cares. Maintain your brand's credibility by fixing typos and grammar. Allow customers to upload photos and videos along with their reviews in order to increase social proof. Fera offers 3rd-party verification for real buyers in order to increase customer confidence in your reviews. Fera's extensive documentation and code samples will help you create a better end-user interface. Get the protection your site needs and keep your customers' information.

Leading brands use Stamped to create social proof. Stamped is used by more than 30,000 retailers, many of which are fast-growing. It helps to build trust through user-generated content. This increases social proof and drives conversions. Your happy customers can help you build trust with consumers. To increase social proof and excitement, you can showcase customer experiences to encourage customers to buy. Our proprietary in-email review request forms allows you to quickly get authentic customer reviews. You can build trust and social proof by displaying customer reviews using our optimized on-site widgets. This will highlight your UGC on key conversion pages. Get ahead of the rest, make rich snippets available for search results and increase your product ratings in Google Ads and Shopping. Visually appealing photos and videos of customers who have used your products in real life are collected and displayed. Our integrated social features allow you to connect with your customers and automatically share your top reviews on your social media pages.

Finally, AI can support customer service tickets better than real agents. Bring a new level of service to your retail. Tymely integrates into all your systems, and uses Generative AI for end-to-end handling of the most complex customer service queries (email and chat), including initiating refunds, exchanges, coupons, and any other actions that agents take. Tymely's experts check each AI response in real time before it is submitted. This results in better-than-human-level accuracy, while keeping the low-cost and high-speed of AI, 24x7. Our native English-speaking experts in customer service verify each AI-generated answer and add a human touch. This ensures that your customers receive the high-quality and empathetic support they desire. Surprise your customers by providing a timely service 24 hours a day. We guarantee a First Resolution Time of 20 minutes on average.