Best Customer Service Software of 2024

Baluu is a simple-to-use booking platform for class-based, event-based and appointment-based businesses. You can offer your customers a premium booking experience and save time and money. You can create a branded booking experience in minutes and begin taking bookings. You can take bookings with Baluu for group bookings, experiences or appointment-based services. You can link to your Baluu booking pages, integrate your branded pages into your existing website, or replace it all together using our website builder services.

You can easily sync your calendars with other calendars (such Apple/Google) to manage all your commitments. With Goldie's powerful scheduling tool, optimize your time and make the most out of every day. With a click, you can switch between daily, weekly, or monthly views. Automatic color-coding of bookings makes staying on top of your day, week, and month easy. Our scheduling app will notify you about any upcoming appointments so that your day is always in control. Goldie will coordinate so you can concentrate on building your business. You can easily make any appointment repeat so clients come back again and again. Our recurring appointment scheduling app will help you grow your business.

Small teams can get simple customer support. All your customer emails can be accessed from one app. This will save you time and allow you to engage with them quickly. Email-based support is more sustainable for small teams, according to our opinion. Live chat systems place high expectations on your team. Customers get upset if you fail to respond in a timely manner. We created Happi to be fun to use. It is quick and easy to use and has enough features to allow you to respond quickly and effectively. Every conversation is stored in one secure app to keep everyone on the same page. Each member of your team has access to the entire history of customers. This allows them to work together to provide outstanding support. Happi's core software is free and open-source. It can be run on your own servers or you can pay a monthly fee to use our cloud-based application. We believe that both hosting options are transparent because our codebase is publicly available.

Social proof that is stunning and effective. This will drive brand growth. All e-commerce businesses can collect reviews faster and display them more prominently. We innovate to set a new standard. Use customer reviews to your advantage with top-notch solutions. You can collect product reviews in a more flexible manner, easily create strong social proofs and increase your store's ROI. AliExpress allows you to import 100+ photos reviews in just one click. Transfer reviews from other apps easily without any adjustments. You can easily collect product reviews in more flexible ways, create strong social proofs, and increase your store's ROI. A review widget allows you to display reviews in different layouts to increase trust and sales. Display the best reviews in styles that match your store's theme. Use innovative widgets to fit your brand. Find the widget design that best suits your store theme. There are three styles to choose from: review box, review pop, and carousel slide.

Consumers consider user-generated content 9.8x more influential than influencer content when making purchasing decisions. To transform the customer journey, collect and distribute user reviews online. Online reviews are as trusted as personal recommendations by shoppers. Customer reviews are a great marketing tool. They direct search engines to rank your website higher in search results. Gather ratings, reviews, photos, and experiences from customers. Enhance shopping experiences and influence purchasing decisions. Listen to your customers and respond to their reviews. Our easy-to-use portal will allow you to stay in touch with your customers. Answer customers' questions about your products/services to help them make informed purchasing decisions. User-generated content is original, relevant, and authentic. It places your website organically at the top of Search Engine Results Pages (SERPs), driving increased traffic.

GetReviews.ai's proprietary review funnel technology makes it easy to grow your reviews. GetReviews.ai's review funnel technology allows you to collect reviews from anyone you like, anywhere you want. GetReviews.ai is an automated review funnel that generates reviews on platforms that are important to your business. This is achieved by asking your respondent to complete a survey that includes a series of optimized questions that will result in reviews on platforms that are relevant to your business. GetReviews allows only those who have had a verified interaction with your business to be admitted into your review funnel. This is done using unique, pre-validated QR codes (one-time-use URLs). GetReviews.ai keeps all responses, including rating, review and full name. It also stores cell phone, email, and physical addresses. GetReviews.ai collects reviews to help you analyze sentiment about your product, business, or service.

We automate review monitoring across major eCommerce websites. You can quickly find out what the product is doing well and what needs improvement by using one of many features. Our CPG clients now control the majority of the features that are implemented. Your peers built our platform. Our goal is to automate customer reviews/review research, analytics, and provide intelligent answers for the most important questions regarding product performance. A collaborative approach to research and development. Our priority is to help you achieve your goal (chat, phone and email). Listen to data from more than 15 major retail sites. Finally, a way for you to find out about the strengths and weaknesses of products. Find out what products do well and what they struggle with. Unlimited users, 1-10k+ products. Always evolving. We'll give a quick overview of the service, and answer all your questions (pricing ...).).

Kudobuzz has helped more than 20,000 businesses increase organic traffic and sales through ratings, photo reviews, social proof, and social proof. To build trust and drive sales, sync all verified reviews from social media and display them on your website. You can automatically collect verified reviews by offering your customers a mobile-friendly review experience. Social reviews, visual marketing, SMS marketing and customer loyalty are all ways to grow your brand, organic traffic, and sales. You can instantly increase your sales by using reviews from past buyers. To build trust, drive traffic to your website, and increase sales, sync all verified reviews from your social media accounts. It is a known fact that reviews can boost SEO rankings. Kudobuzz uses Google's secret algorithms to help you know exactly how to use them in your SEO strategy.

Use ASINs to submit Amazon reviews. All your Amazon reviews will be automatically sent to you using ASINs. No credentials are required. All your reviews will be sent to your email, ticket system or Slack. Our easy-to-understand UX is accessible to anyone. No training is necessary. To get your data, we have access to all Amazon marketplaces. Integrate your data in the software you already use. Find out where customers are stuck and find the root cause. Our 24/7 support allows you to reach experts anywhere and anytime. We got tired of eCommerce software monoliths that no-one could use. We created a simple app. Your brand should be better than the rest. Without understanding your customers' needs and concerns, you cannot win in your product category. To increase your product sales in every market, enhance your customer experience and products. Get a real-time view of your Amazon customers. Get your 14-day free trial now. You don't need a credit card to cancel at any time.

BQool's BigCentral7-Figures Growth Cycle empowers sellers to go along the customer journey and provide the solutions needed to become a 7-figure seller. BQool provides dedicated solutions to help sellers increase their Amazon sales. You can instantly see the financial picture of Amazon and get actionable data-driven analysis. Profit Dashboard's comprehensive profit and loss statement gives you a breakdown of your fees as well as highlights your gross profit. The trends and comparisons allow sellers to compare historical and current performance to identify trends, and forecast future activities. Send 100% Amazon-compliant feedback and reviews quickly and easily. BigCentral automates your email requests and offers many scheduling options and filters so you don't have to click every Seller Central Request A Review button.

Reviewing other users' products on any platform can earn you free reviews. To get faster reviews, you can also pay. Different review platforms have different prices. The product price, shipping costs, and any transaction fees incurred through the payment providers will all be included for the product to be purchased. Before you confirm your order, you can always view the details. Every day, we get products for review on different platforms. However, there are some days when we don't have any for your platform. Visit the store and purchase the product. You will need to submit a screenshot of your purchase. To redeem your reward, you must review the product and submit a screenshot of your review after your purchase has been approved.

In just 60 seconds, embed Instagram feeds, Facebook ratings, and Google reviews using 3 simple widgets! Trusted by 2000+ businesses in growth Embed Instagram feeds, show Google reviews, and display Facebook posts! The numbers are clear. Social proof works. You can collect Google reviews and decide which ones to display on your site. Your future buyers will want to hear from you. Facebook reviews can increase trust and sales for your company. Your website can embed Instagram posts. Engage and convert visitors to your website with the power and creativity of Instagram videos and photos. Social proof is a powerful tool, but you don't have to use every widget. You can use the Google, Facebook, and Instagram widgets for free. You can choose the one that is most beneficial to your business. Our dashboard is simple to use and extremely fast. You can create stunning widgets that will always be up to date (realtime feed and review update).

Trustfeed was established in 2021 to revolutionize product reviews and company data. It is a trusted platform for reviews and company profiles. Trustfeed provides reliable company and product information using state-of the-art crawler technology. Trustfeed relies on machine learning and artificial intelligence tools to source reliable information. Trustfeed helps businesses create brand awareness, get endorsements and anticipate a feedback loop to improve their products. Trustfeed has collected over 289 million consumer reviews for businesses and products for more than 178 million companies. This number is growing daily. Subscribers who are the main source revenue for Trustfeed are welcome to join. Trustfeed Corp runs Trustfeed.com, a review portal that challenges the status quo. It features consumer reviews and company ratings. Trustfeed allows businesses to claim or create basic profiles for free.

Trustify generates and uses valuable customer reviews. It also supports your company with modern marketing tools. Nearly 70% of customers will only make a purchase if they read reviews. Trust your customers with genuine reviews and reach thousands of new customers online. Your customer reviews and optimized review page can lead to direct sales increases of up to 30% We optimize your profile to ensure maximum attention. Every review is a customer experience that matters. Trust is built with authentic reviews. Trustify allows you to combine customer reviews. Trustify automatically imports your reviews from other platforms such as Google, Facebook Tripadvisor and Booking.com. This allows you to present your reviews to customers in one place. It also saves you time and helps you keep track. They are industry-optimized and come in many configuration options to best suit your audience.

Send one link to let customers record high-quality videos from their mobiles or desktops. We host videos on our high-speed infrastructure. Your customers will enjoy an ad-free experience. You can display standalone videos or create widgets that allow you to display all of your video testimonials in one location. Beautiful widgets that can be placed on your website like Signup, Checkout, and Landing pages will increase product sales and customer engagement. They also generate qualified leads. Personalized landing pages that you create for each customer can increase testimonial collection rates. You can display a personal message and video. Collect authentic testimonials by being hyper-personalized. You can reach your customers wherever they are by sending them an email or SMS request. Your customers will find it easy to leave testimonials.

You can schedule appointments faster and stop sending back-and-forth emails. Your calendar will stay full and you'll be more productive. Simplify meeting scheduling today. Book more meetings with less hassle. Never send another email asking for a meeting. Never email another "When can you meet?" email. Get the right people together. In 3 easy steps, get the right people together. It's easy to set up, just add your availability preferences and it will do the rest. To let people book your open slots, share your links via email. They choose a time and the event is added in your Google Calendar. You can connect with your calendar to only share the times that you choose with your guests. Each guest receives their own notifications, reminders and calendar invites. Keep track of all bookings you make on your calendar. You can access it either on the app, or on your Google Calendar. You and your guests will receive reminder emails from Google thanks to the Google calendar integration.

All your reviews, past and present, are available. Filter and analyze reviews by star rating, keyword or platform. Finally, you will receive consistent cross-platform review management reports. You need feedback? You can search your reviews by keyword or platform, rating, language and get all the review content right there. You can create a review widget in minutes and choose the reviews you want to display. The widget can be added to any website within 2 minutes. You can choose the most relevant reviews from any review site or show your overall score from all platforms. In minutes, you can create best practice social proof for free. You can take control of your reviews and set up proper notification processes and communication channels. Use Slack, Email, and Webhooks to get your reviews wherever you want.

You can be certain that the person you are interacting with is who they claim. Nivo uses a combination security, authentication, and identity verification controls that include biometric AI and encrypted. Leading lawyers have approved Nivo's electronic signature. Our e-signatures are classified as Advanced Electronic Signatures (EU regulations) because of the extensive security controls we have implemented and Onfido’s biometric identity verification AI. This gives us an additional level of confidence that many e-signing companies lack. Financial institutions use email to transfer customer information to partner organizations, often sending large files via email chains. This can lead to data breaches. Nivo's Business to Business messaging allows providers to select the documents that their intermediaries require and to provide access from a single copy.

BookOn is a free appointment booking software system that allows you to automate and simplify your booking process. It is available for all service-based businesses. You can automate customer interaction by providing instant notifications to employees and customers. This scheduling software is perfect for managing your online bookings and is suitable for all businesses.

Without coding, we help you create a chatbot for a website. Create chatbots for leads, surveys, and quizzes that people love answering. Instead of filling out boring forms, create conversations and engage with your customers. Ask questions to identify your customer and qualify your visitors. Convert qualified leads into customers to increase your revenue. You can increase your sales pipeline by using sophisticated chatbots that are always on and generate more qualified leads for your website. Automated assistants are available 24/7 to assist customers and reduce response times. Your website can delight customers, collect information, or provide excellent service. Conferbot can improve customer experience and increase Shopify sales. Conferbot for WordPress can help you generate leads, answer customer questions, or just welcome visitors. Conferbot on WordPress increases conversions by providing website visitors with immediate access to help.

Create product experiences that are relevant to every stage of the customer journey. It is important to tell your product story clearly, and it should be embedded everywhere. Make sure your presentations are flawless and leave no trace. Make it easy to follow self-paced training guides. Self-guided demos let people experience your product without worrying about getting lost or breaking it. A simple and intuitive experience allows you to communicate clearly and effectively your value. Highlight key points to give people a lasting impression about your product. Regale Studio allows users to easily capture images and animations, keep track of where they clicked, and then quickly assemble them into a demo. To meet your specific needs, you can quickly create demos of desktop, mobile, and web applications. You can easily edit your demos and keep them in sync with the product. You can create a live experience without having to set up and configure custom demo environments.

In just 30 days, you can triple your innovation speed and improve your continuous improvement. Unifize is a software platform that facilitates collaboration in innovation, quality, CI, and other areas. This allows manufacturing companies to bring better products to market faster. Unifize works in any environment, no matter if you use it for one function or all. Templates are customizable to your needs and allow you to connect all of your processes. Unifize is the only PLM platform that focuses on bringing together teams in a real-time collaborative environment. This allows them to solve problems and manage important innovation processes. Look no further if you are looking to upgrade to a complete Quality Suite. Unifize is an eQMS that makes quality processes collaborative and simple to follow. Don't just pay lip service to your APQP/PPAP process. Teams can come together for a dedicated conversation in real-time about each record.

Record is the best tool to collect, investigate, and analyze user issues. Record is a collection of tools that are designed for customer-facing teams and R&D teams. It solves user problems in minutes and relies on only small, effective tier-1 support.

We manage the scheduling of meetings for thousands of companies. Arrangr integrates with all major calendars (Apple Microsoft Google), using industry-standard protocols. Arrangr can schedule meetings from start to finish, as well as reserve meeting times and release them when they are rejected. Arrangr can schedule conference calls and video chats, suggest restaurants and meeting places, and integrate these tasks with your preferred services. Arrangr can be connected to other apps like Zoom, Google Cal, and Slack to automate the meeting planning process. Arrangr's free meeting planning tool is easy to use. Arrangr does not replace natural scheduling with complicated and rigid software. Instead, it enhances the way you schedule meetings. Arrangr uses the most recent encryption and password protocols.

You can schedule meetings faster and stop sending back-and-forth emails. Your calendar is full and you are productive. Let prospects book a time that suits them both. You can book more meetings and appointments in less time. Syncs with Google Calendar or Office 365 Calendar. Do not get bogged down in an email chain trying to find a time for everyone to meet. HubSpot's meeting tool allows prospects to book meetings with you and multiple people within your company. The HubSpot meeting planner works with the apps you already use and is connected to your HubSpot contacts list. This means that every prospect who books a meeting, your database grows and stays in sync. Book more appointments in less time and allow your time to be spent on the important things. Give prospects the ability to book meetings with your company and save hours on emailing.