Best Customer Satisfaction Software for Yelp

Our white label, event-based loyalty solution makes it easy to launch or upgrade your digital loyalty program. You can configure the rules for your loyalty program in our reactor engine so that you can instantly react to customer behaviour and get any type of result. Your customers will receive their rewards right to their phones with our white label loyalty mobile app. Have an app or website already? Our SDK solution will allow you to integrate loyalty in your existing system. Customers can redeem rewards codes right from the app. Push notifications allow you to reach your customers directly from the app. Multi-step achievements and challenges can be created to increase engagement. The app can be customized with content such as a menu or table booking. The loyalty app can be completely customized to fit your brand. Our modular API-first technology allows us to provide a complete loyalty solution, or just a powerful engine for loyalty. Get in touch with us today!

No more searching for compliments. Automated customer testimonials. In 10 minutes, you can set it up. Every business should collect high-quality testimonials. It's been a tedious, slow process of back-and forth. Endorsal automates the entire process, saving you time and money. You can increase conversions, build customer loyalty, and strengthen your brand. You can choose the information you want to collect from customers and customize the form to reflect your brand. You can send automated review requests to customers via SMS and email. You can choose from one of our responsive templates or customize your own using the REST API. No coding knowledge is required to embed testimonials anywhere you want in just minutes. Customers can publish their comments on review platforms such as Google My Business, Facebook pages, and Yelp.

Retamo makes it easy to monitor, generate, and evaluate online customer ratings for your company. Get the best reputation possible on the Internet. Retamo can help you gain easy and effective benefits from your company's reviews. You can monitor the customer ratings of your company as well as those of your competitors on more than 50 rating portals. Encourage satisfied customers to leave positive ratings on the rating portals that interest them. Your company's online reputation will be strengthened. You will be able to gain more leads and customers. You can easily share positive reviews on social media and embed them on your website in just a few clicks. Use reliable key figures to analyze the performance and development your company and that of your competitors. Keep track of all ratings and save the ratings portals and social media accounts where your company is represented. Ensure that ratings for your company are displayed on different platforms according to a set of criteria.

Find out what customers are saying about your reviews and how it affects sales. Engage with customers online, where they most often go. Find the hidden value in customer feedback data to identify what drives revenue at your locations. Get insight and actionable steps to beat your local and national competitors. Learn from the success stories of the nation's top-performing companies and how you can leverage them. Long wait times for food after ordering is a major problem that can have a negative impact on revenue. Assess the current food delivery system and assess whether servers and kitchen staff are properly trained. Your customer feedback can have a significant impact on your sales. Show all levels of management how they are doing at the local, district, or location level. You can monitor business performance, spot operational issues and employee problems, and reply to reviews for all locations from one platform. You can manage customer feedback and social reviews posted to your website.

Gartner has recognized Alterna CX as one of the top 3% CX software vendors worldwide. Our AI-based solution simplifies, simplifies and organizes all the increasingly complex CX signals generated via customer interactions, such as surveys, complaints, social and online conversations, and other communications. Alterna CX provides an AI-based solution that simplifies, organizes, and streamlines all the increasingly complex CX signals generated via customer interactions, such as surveys, complaints, social media and digital conversations. Our machine learning technology tracks and organizes the data and alerts customers to potential problems, opportunities, or issues that should be monitored by customer service professionals. Our technology is user-friendly and reduces the amount of screening and sorting work. It also flags the factors that are most important for customer satisfaction and loyalty.

Credit unions can create memorable member experiences by using Voice of Member feedback and an industry-specific analytics platform. Every stakeholder can see a complete view of all member experience metrics in one place. Real-time, across all channels, every day. MemberXP measures every member's experience at all touchpoints. We'll ask the right questions in order to identify the highs and lows of your individual member journeys, from joining the credit union to getting loans to using your mobile application. Do not limit yourself to one listening post or vendor. MemberXP allows you to collect feedback from members wherever and whenever they want it. Online, mobile, tablet, phone, and other platforms. Our proprietary analytics provide answers to credit union-specific questions because MemberXP was specifically designed for retail finance. MemberXP's tracking and alerts help you build loyalty.