Best Customer Loyalty Software for Salesforce Commerce Cloud

Zinrelo offers a robust, data-driven customer loyalty platform designed to boost customer retention and lifetime value through advanced loyalty programs. By leveraging machine learning and deep analytics, Zinrelo enables businesses to create personalized, omnichannel loyalty experiences that drive customer engagement. The platform supports various reward strategies, including transactional, social, behavioral, and advocacy-based incentives, helping businesses foster emotional connections with their customers. Zinrelo also provides seamless integration with e-commerce platforms, CRM systems, and marketing automation tools, making it easy for businesses to manage and optimize their loyalty programs. With a focus on increasing repeat purchases and enhancing customer satisfaction, Zinrelo empowers businesses to build long-lasting relationships and drive sustainable growth.

Extole is a tool that retailers, financial services companies, and consumer brands use to turn customers into advocates. Extole's enterprise platform and team consist of experts who create advocacy, referral, and engagement programs that allow brands to harness the power and sharing of customers to increase their bottom line. Extole allows marketers to engage thousands of customers, increase brand loyalty, and scale word-of mouth to acquire new customers.

Yotpo is the most popular eCommerce marketing platform. It helps thousands of brands increase direct-to-consumer sales. Our single-platform approach integrates data driven solutions for reviews and loyalty & referrals, as well as SMS marketing. Yotpo empowers brands to create smarter, more profitable experiences that build and maintain customer relationships. We integrate with all the tools you use every single day, including Google, Instagram and top eCommerce platforms.

The company was founded in London by four Hungarian co-founders. After starting off in 2012 with Seedcamp, pivoting with the product in 2015, fundraising, signing one of the largest toy retailers in 4 countries, Antavo quickly reached the point of serving enterprise-level companies from all over the world, including BMW, KFC, La Cage, the Benetton Group, Kathmandu, Jimmy Jazz, PepsiCo, AB InBev, BrewDog, and LuisaViaRoma – contributing 16% growth in revenue for the latter. Amidst the surge of business opportunities, Antavo achieved a 3x YoY run-rate revenue growth rate globally in 2021 and the company is operating now with an international team of 100+. Antavo is constantly producing extensive thought leadership pieces on its loyalty blog, and over time added new formats to the arsenal. For instance, came up with a new-style educational video series about customer loyalty, called Mission: Loyalty. Antavo reinvests 60% of their revenue into their product, and has issued quarterly product releases since 2018.

Mention Me software powers customer retention and referral marketing for more than 400 brands, including Farfetch and PrettyLittleThing. Mention Me Refer rewards word-of mouth to convert customers into brand advocates. Mention Me Retain ensures your loyal customers keep coming back. Our fully customizable customer journey includes 20 languages, 15 reward types, 16 sharing methods, and a unique name share feature that generates 35% more referrals. Advanced AB testing and segmentation can optimize performance. This is the best option for businesses with more than 4000 monthly orders.

Clutch is a platform that helps B2C brands market to customers. Marketers today struggle with the fact that customer data is stored in multiple places. It is difficult to know when and how to reach customers and what message to send. Clutch allows you to centralize all this information, make sense it, and then act on it with personalized messages. This will lead to increased brand loyalty and more sales. Clutch offers a variety solutions, including data management, marketing automation and loyalty, stored value, CRM, mobile, email and direct mail campaign capabilities. Data-driven marketing doesn’t have to be complicated. A platform designed for B2C marketers will help you work smarter, do more, and optimize your spend. Know your customers across all channels and marketing touchpoints. Use complete data to create targeted campaigns that provide deeper insights. Drive customers to the best outcome and accelerate behavior change