Best Customer Loyalty Software for Freshdesk

Build scalable customer loyalty programmes with an end-to-end infrastructure. Manage everything, from the creation of loyalty programs and onboarding customers to an omnichannel interface that drives customer engagement and delight. You can offer your loyal customers more than 10 million redemption options, including travel and bookings, gift cards, merchandise and experiences, charity and donation, and many others. With on-premise deployments, you can maintain control over your loyalty system. You can rest assured that your data will be safe and secure. Multi-language support allows you to create a global loyalty program. You can cater to a large audience with a single platform. With a conversational AI interface and SLA commitments, you can get timely and effective support for every step. Deploy loyalty programmes across channels to create a unified experience for customers and to get cross-channel insights.

Xoxoday integrates to enterprise's daily-use apps and helps to accelerate Goals & Behaviors that matter. It currently offers 3 products, viz. Compass, Empuls and Plum. 1. Compass - Allows sales, channel, or operation managers to gamify their goals and behaviors like sales quotas for business managers, customer tickets support teams, and more. of deliveries for gig-workforce. 2. Empuls – Helps HR's/CXO's engage corporate employees by aligning them with goals, motivating, motivating, and collaborating with them. 3. Plum - A corporate commerce site that has millions of merchants in over 80+ countries. The merchants come from a variety of categories, including gift cards, experiences, activities, travel, and entertainment. All three products can be eaten separately or together.

NPS Software for your business. Start collecting customer feedback by sending a simple Net Promoter Score® survey. Our automated survey platform will help increase response rates, collect actionable customer feedback, and maximize business growth. Multiple campaigns can be run to survey different audiences based on predefined schedules or events that were triggered in another application. You can combine email and in-app templates to reach customers on the channels that are most likely to respond to your surveys. You can personalize the survey templates' design and language and create a follow-up question that is based on the feedback. You can increase your response rate by using your domain and A/B testing subject lines. Also, have your audience verified for deliverability. Keep track of all the surveys sent to your audience. Workflows allow you to automate different processes and create unique scenarios.

Gartner has recognized Alterna CX as one of the top 3% CX software vendors worldwide. Our AI-based solution simplifies, simplifies and organizes all the increasingly complex CX signals generated via customer interactions, such as surveys, complaints, social and online conversations, and other communications. Alterna CX provides an AI-based solution that simplifies, organizes, and streamlines all the increasingly complex CX signals generated via customer interactions, such as surveys, complaints, social media and digital conversations. Our machine learning technology tracks and organizes the data and alerts customers to potential problems, opportunities, or issues that should be monitored by customer service professionals. Our technology is user-friendly and reduces the amount of screening and sorting work. It also flags the factors that are most important for customer satisfaction and loyalty.