Best Customer Identity and Access Management (CIAM) Software for Alibaba Cloud

The OptimalCloud from Optimal IdM provides a scalable and affordable Identity and Access Management Solution that meets the security and usability requirements of small, medium-sized and large enterprises. The OptimalCloud platform is available for both consumer and workforce deployments. Each pricing tier includes multi-factor authentication (MFA), because good security shouldn't be more expensive. The OptimalCloud integrates with over 11 thousand applications, making it easier to set up and configure. It also offers 24 x 7 x 365 support with a 99.99% uptime guarantee.

Purse Identity is a Customer Identity and Access Management (CIAM) platform for organizations that need to manage customer identities, authentication, consent, and access across multiple channels. It is designed to reduce friction at the beginning of customer journeys by recognizing returning customers and simplifying authentication without compromising security. The platform organizes its identity capabilities into five areas: Connect, Authorize, Control, Secure, and Unify. Persistent sessions can help customers avoid unnecessary reconnections, while authentication options include passkeys, biometrics, and one-time passwords. Purse Identity maintains unified customer profiles that synchronize in real time across web, mobile, store, and other customer touchpoints. Security capabilities include proactive and reactive protection, real-time risk detection, adaptive authentication, and controls intended to block fraudulent activity without unnecessarily disrupting legitimate customers. APIs and SDKs provide integration options for businesses that want to connect identity services with existing applications and technology systems. Purse also combines its identity platform with Purse Payment, allowing organizations to consolidate identity and payment orchestration within the company's broader platform. Purse reports more than 325 million managed profiles, over 100 clients, an SLA of at least 99.99%, ISO 27001 certification, and native GDPR compliance.