Best Customer Advocacy Software for Shopify

Extole is a tool that retailers, financial services companies, and consumer brands use to turn customers into advocates. Extole's enterprise platform and team consist of experts who create advocacy, referral, and engagement programs that allow brands to harness the power and sharing of customers to increase their bottom line. Extole allows marketers to engage thousands of customers, increase brand loyalty, and scale word-of mouth to acquire new customers.

Referral Factory helps businesses launch and scale customer referral programs without developers. Built for finance, insurance, home services, SaaS, and more, it gives you everything needed to promote, track, and reward referrals from start to finish. With our no-code platform, you can launch a branded referral program in minutes using landing pages, email notifications, referral tracking, and automated rewards. You can fully white-label the experience, create referral links in one click, or let customers sign up for their own links. Promote your program across every channel with widgets, pop-ups, sticky bars, QR codes, landing pages, automated emails, or embedded experiences inside your app or portal. Customers can share links, submit leads, and track their referrals and rewards in a branded portal. Referral Factory gives you end-to-end tracking, real-time analytics, and ROI reporting so you always know what’s working. It also integrates with 8,000+ apps, including HubSpot, Salesforce, Stripe, Intercom, Zapier, and Make, plus webhooks and API access for custom workflows. You can offer 200+ reward options, including gift cards, vouchers, Stripe credits, PayPal payouts, digital cash cards, and custom rewards, with manual or automated reward delivery. Referral Factory is GDPR, SOC 2, and ISO 27001 compliant, with enterprise-grade security on all plans. Pricing starts at $95/month, with 24/7 support on every plan and dedicated onboarding for Pro and Enterprise.

GRIN is the only creator management platform built for ecommerce. Leverage GRIN for creator discovery & outreach while also managing all of your creator relationships and campaigns in one place. The ecommerce integration makes product seeding, discount codes & affiliate links a breeze. And the reporting suite provides sales tracking & deep analytics - our software helps you do it all. The best DTC brands trust GRIN as their creator management platform for rapid growth & scale.

Our white label, event-based loyalty solution makes it easy to launch or upgrade your digital loyalty program. You can configure the rules for your loyalty program in our reactor engine so that you can instantly react to customer behaviour and get any type of result. Your customers will receive their rewards right to their phones with our white label loyalty mobile app. Have an app or website already? Our SDK solution will allow you to integrate loyalty in your existing system. Customers can redeem rewards codes right from the app. Push notifications allow you to reach your customers directly from the app. Multi-step achievements and challenges can be created to increase engagement. The app can be customized with content such as a menu or table booking. The loyalty app can be completely customized to fit your brand. Our modular API-first technology allows us to provide a complete loyalty solution, or just a powerful engine for loyalty. Get in touch with us today!

Drive customer loyalty and growth with Kangaroo Rewards, a leading omnichannel loyalty engine trusted by thousands of SMBs and Fortune 500 companies. Craft hyper-personalized engagement with targeted rewards, automated marketing, and your own branded app. Witness average order values soar as customers feel valued, spend more, and return for more. Streamline operations with effortless setup and expert support. Our laser-focused data insights optimize your program, maximize ROI, and fuel pure profit. Kangaroo integrates with leading POS, eCommerce, and marketing platforms like Shopify, Lightspeed, Magento, and Mailchimp.

Appath is a cloud-based solution that allows multichannel ecommerce retailers centrally to manage their inventory, orders and shipping. Our users can efficiently use our application to increase sales and operate their daily tasks with ease thanks to its robust features. Appath integrates seamlessly with major sales channels like Amazon, eBay, Shopify and Magento, as well major shipping carriers UPS and FedEx.

Influence.io serves as a versatile platform for loyalty and referrals, enabling ecommerce and direct-to-consumer brands to effectively establish, oversee, and expand their customer loyalty and referral initiatives. This platform allows merchants to incentivize customers by awarding points for various activities, including making purchases, writing reviews, and engaging on social media, which can then be exchanged for valuable perks, discounts, or rewards. Additionally, it features loyalty tiers that permit brands to tailor rewards according to different levels of customer loyalty, alongside digital stamp cards compatible with Apple and Google Wallet, membership options, and referral rewards to motivate current customers to attract new ones. The seamless integration with popular ecommerce and marketing solutions like Shopify, BigCommerce, Klaviyo, and Gorgias ensures a quick and straightforward setup, eliminating the need for complex custom development. Moreover, Influence.io's user-friendly interface enhances customer engagement, making it easier for brands to foster meaningful relationships with their clientele.

Annex Cloud offers enterprise-ready loyalty solutions that meet ever-changing consumer expectations. Loyalty Experience Platform is a combination of best-in-class loyalty program management capabilities and powerful engagement modules. It allows you to seamlessly connect, engage, and grow your customer relations at scale using loyalty SaaS solutions. Engaging experiences can be created to build loyalty and advocate; your brand will always be top of mind. Customers will respond to you in a humane way. You can encourage behaviors, personalize messages, and gamify your interactions. Loyalty Experience Platform allows you to track, ingest, and deliver messages at every touchpoint of your customers' journey. All the components that you need to create memorable customer experiences. We cover everything from social media integrations to SMS, email, and print.

Club offers brands an ambassador marketing solution that taps into the power of word-of-mouth by building vibrant communities of dedicated customers. Through interactive, gamified Missions, the platform motivates users to create genuine content and engage socially, helping brands increase visibility and sales. It supports various industries including fashion, beauty, tech, and lifestyle, focusing on marketing objectives like product launches and customer experience sharing. Club’s automation features handle ambassador rewards and payments, reducing administrative burdens for marketing teams. The platform is scalable, enabling unlimited member participation without compromising engagement quality. Brands maintain full control over who participates, ensuring alignment with brand values. A dedicated creator mobile app allows ambassadors to stay connected and engaged in real time. Club combines community building, social interaction, and streamlined management to convert loyal customers into passionate brand promoters.

The We Love Customers platform consolidates all essential tools needed to enhance customer recommendations and foster loyalty. While each feature operates independently, their integration unlocks greater potential and efficiency. Transform your dedicated customers into passionate brand advocates through an effective customer referral program. With We Love Customers, inspire your clientele to share your brand with their networks. Elevate customer satisfaction and bolster loyalty significantly. Utilize We Love Customers to gauge your customers' recommendation levels through an NPS survey, providing valuable insights. Gain a deeper understanding of your customers by automating the collection of their reviews. By gathering feedback from your patrons, you can assess their satisfaction levels, which helps build trust among prospective consumers. Additionally, motivate your customers to engage with your brand and return for more purchases, establishing a cycle of loyalty and advocacy. Ultimately, the platform empowers businesses to create lasting relationships with their customers.

Cultivate a vibrant community of enthusiastic brand ambassadors and affiliates to enhance your brand visibility and boost sales through user-generated content and referrals. Seamlessly oversee an unlimited team of creators, influencers, and brand advocates all on one platform, achieving impressive savings in both time and money. Customize your programs, initiate campaigns, gather user-generated content, obtain product reviews, monitor commissions, and manage rewards—everything necessary for expanding your brand community is at your fingertips. With Roster, leverage the power of authentic customer experiences and recommendations. Keep your ambassadors actively engaged in creating and sharing content, while we compile all their contributions into a dedicated UGC library for you. This comprehensive suite of tools for brand ambassadors streamlines every aspect of community marketing, making it simple to transform satisfied customers into passionate advocates who connect with your target audience. By fostering these relationships, you not only grow your brand but also create a loyal following that can drive lasting success.

Propello offers a robust loyalty platform designed for enterprises, enabling brands to quickly establish fully customizable reward portals without requiring any coding or extensive development efforts, leveraging a vast network of over 1,000 partners worldwide. This API-driven system automates the activation of rewards and various incentives—such as cashback, discounts, digital vouchers, promo codes, e-gifts, prize draws, referrals, tier advancements, and contract extensions—tailored to specific customer behaviors and conditions. The platform's modular features comprise a swift-to-launch rewards portal, AI-enhanced dynamic personalization, effortless program management bolstered by continuous marketing and technical assistance, as well as real-time analytics dashboards that highlight partner effectiveness and essential metrics like activation, retention, churn, NPS, upsells, and revenue implications. Additionally, its seamless integrations, including Zapier, facilitate easy customer data transfer and reward automation across more than 5,000 applications, significantly enhancing operational efficiency. By providing these capabilities, Propello empowers brands to create engaging and effective loyalty programs that drive customer retention and satisfaction.

Mention Me software powers customer retention and referral marketing for more than 400 brands, including Farfetch and PrettyLittleThing. Mention Me Refer rewards word-of mouth to convert customers into brand advocates. Mention Me Retain ensures your loyal customers keep coming back. Our fully customizable customer journey includes 20 languages, 15 reward types, 16 sharing methods, and a unique name share feature that generates 35% more referrals. Advanced AB testing and segmentation can optimize performance. This is the best option for businesses with more than 4000 monthly orders.

Duel has created an innovative approach and technology that empowers purpose-driven brands to foster organic growth through advocacy and word of mouth. With a dedication to partnering with brands that prioritize societal and environmental well-being over mere profit, Duel seeks to clarify the complexities of word-of-mouth marketing while diminishing dependency on digital ads and other fleeting marketing strategies to cultivate movements and achieve sustainable growth. The cornerstone of Duel's offerings is its Brand Advocacy Platform, specifically designed to enhance organic growth and customer retention for brands that evoke strong passion among their audiences. This platform allows brands to effectively manage relationships with a multitude of advocates through tailored Advocacy Programs aimed at engagement, retention, and generating word-of-mouth sales. By integrating a variety of advocacy tools—such as brand challenges, user-generated content, referrals, loyalty programs, affiliate marketing, and surveys—within a single platform, brands can create vibrant customer membership communities and exclusive VIP programs featuring tiered statuses, targeted groups, and segmentation strategies. Furthermore, this comprehensive approach not only amplifies brand visibility but also fosters a sense of belonging among advocates, ultimately driving deeper connections and loyalty.