Find and compare the best CRM software for SupporTrends in 2024
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Use the comparison tool below to compare the top CRM software for SupporTrends on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.
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Kustomer is a central customer service platform that allows your brand to provide exceptional customer experiences in today's customer-first world. All customer information is available on a single timeline. You can accept requests from anywhere and reply in one thread. A configurable interface to automate repetitive tasks. Kustomer is a company that makes customer service easy, personalized, and efficient. A holistic view of the customer allows you to speed up customer conversations and eliminate unnecessary questions. Agents can easily integrate customer activity and purchase history from all of your systems on the Kustomer timeline. This allows them to have data-driven, actionable conversations, without having to switch screens. Your customers and agents will have the ability to switch between channels during a conversation, allowing them to truly experience omnichannel communication. Agents will always have context to move conversations forward, regardless of whether they are communicating via email, chat, voice, or Facebook Messenger.
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Salesforce helps sales teams improve their performance and reach their goals. Salesforce is the most widely used CRM in the world. Salesforce gives teams access to tools that enable them to grow their accounts and find new customers. They also allow them to close deals faster and from any location. Salesforce offers many features, including contact management, opportunity management and lead management, email integrations, reports and dashboards as well as sales forecasting, files sync-and-share, and reports and dashboards. You will spend less time looking at spreadsheets and more time managing your business. No software, no hardware, no hassle. In minutes, our simple setup assistant will streamline sales and answer customer questions. Connect data from sales, service, marketing to create seamless, personalized experiences for buyers. You can see a complete customer view, including their account, activity history, connections, and more. You can also pull in social data to get a deeper understanding of your customers.
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No matter what, deliver great experiences. It is more important than ever to connect with customers. We can help you with scalable messaging for marketing, sales, and support. Intercom is the #1 Business Messenger for your customers and yourself. Intercom can help you drive growth at all stages of the customer journey. Intercom's chatbots and livechat capture more of your top leads and convert them quickly. With tailored activation and onboarding messages, you can set your customers up for success. Our support solution provides real-time tools and rich insights that will make your customer experience unparalleled.
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Zendesk
Zendesk
$5 per month per user 20 RatingsZendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns. -
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Delighted
Delighted
FreeDelighted is a turnkey platform for customer experience that helps high-growth companies and established enterprises such as Allbirds, Instacart and Invision, Opentable and Affirm to improve customer loyalty through actionable feedback. Customer feedback can be incorporated into your business strategy within minutes, not weeks. Easily customize NPS, CSAT and CES survey templates in Delighted - Send surveys directly to customers via email, SMS text, in app, or link URL. - Create 2-click integrations: Set up surveys and integrate real-time feedback in your existing toolset, such as e.g. Slack, Salesforce and Shopify, Stripe, Hubspot and many more - Surface trends that need immediate attention using AI-driven survey text analysis and pre-built reports. - Get immediate action with email digests and alerts that you can customize by department so that feedback reaches the people who can make a difference
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