Best CRM Software for SAP Cloud Platform

You can easily set up a platform that is intuitive, user-friendly, and cost-effective for your employees. To gauge employee opinion about your company, run an eNPS survey. You can use the data to identify supporters and detractors. Compare engagement scores and user trends to determine if they are in line with the internal benchmarks within your organization. Continuous feedback is collected at regular intervals to obtain authentic data. Use the conversation feature to make appropriate actions. Categorised questions are quick, simple, and engaging, which reduces survey fatigue. Engage heatmaps allow you to take prompt action. Easy customization makes it easy to create, manage, and update employee-friendly survey templates on multiple platforms. Your workforce will love a quick and easy survey experience that takes no more than 5 minutes. Vantage Pulse is a survey tool that can be used by large and small organizations. It allows you to receive feedback that is tailored to your specific departments and teams.

Skynamo is the only Field Sales Software that can be used by manufacturers, wholesalers, and distributors. It allows reps to accurately plan their account visits, organize their day in the most efficient way possible, recall and track all client communications, streamline order submission and information gathering, and streamline onsite information collection. Managers gain insight into the time and habits of their reps so they can coach them around. They also learn what is leading to success on the field so that they can spread it to the rest of the team. Skynamo provides a customized solution for sales teams, whether they need an ERP, inventory, or accounting solution.

Accelerate your innovation and ongoing improvement efforts by three times within just 30 days with Unifize, a comprehensive software platform designed to foster collaboration in innovation, quality, and continuous improvement processes. This solution enables manufacturing companies to create superior products more efficiently. You can initiate with a single application or implement Unifize across all departments, ensuring seamless integration into your operational framework. The platform features highly customizable templates that dismantle silos by interlinking your processes effectively. Unifize stands out as the only PLM tool dedicated to uniting teams in a dynamic, real-time collaborative setting, allowing for efficient problem-solving and management of essential innovation workflows. For those seeking to enhance their quality management capabilities, Unifize is the ultimate eQMS that transforms every quality procedure into a collaborative and straightforward endeavor. It’s time to stop merely acknowledging your APQP/PPAP processes; instead, cultivate teamwork through dedicated real-time discussions for each record, ensuring that every aspect of quality management is actively engaged. This proactive approach not only improves accountability but also drives a culture of continuous improvement throughout the organization.

Feelingstream offers immediate customer insights that enable your business to enhance efficiency, increase revenue, and foster customer loyalty. Your data remains secure on-premise, ensuring confidentiality. It provides a comprehensive view of customer interactions across various channels, including phone calls, emails, chatbots, and surveys. This transparency allows you to understand your customer engagements and identify key areas for impactful improvements. With this valuable insight, you can refine your approach to customer service, sales strategies, and product innovation. Additionally, you'll uncover which minor adjustments yield the greatest returns and where fresh, innovative ideas are needed. Implementing strategic changes empowers you to deliver precisely what your customers desire. Satisfied customers will not only return but also spread the word about your business, creating a beneficial cycle of growth and visibility. Ultimately, this synergy leads to a thriving enterprise that continually adapts to meet customer needs.

The adaptable Collaboration Suite designed for high-performing teams, SmartShare consolidates all essential updates into one centralized platform. Its renowned Company Overview feature provides a comprehensive snapshot of customer-related information on a single screen, including details about active projects, deals, contracts, and offerings. SmartShare enhances organizational structure by streamlining the way individuals collaborate and share data. With the centralization of information, teamwork among colleagues and departments sees significant improvement, leading to feedback from customers indicating an average time savings of one hour per employee each day. A sophisticated, integrated access rights management system ensures that data is safeguarded and accessible only to authorized personnel. Access permissions can be customized at various levels, including individual, team, binder, project, and document, providing flexibility and security. Moreover, the incorporation of email management within the shared environment significantly boosts productivity and fosters effective collaboration among team members. This innovative approach not only simplifies communication but also enhances the overall efficiency of the working process.

IrisApt is a customer relationship management (CRM) software created from our own experiences and over 15 years of sales expertise in running a small enterprise. This cloud-based CRM is designed to be straightforward and sales-focused, making it accessible to users of all backgrounds. Getting started with IrisApt is a breeze, as it requires no installation; simply register your organization, and you're good to go. The software avoids complicated workflows and processes, concentrating instead on deal comprehension and organizing them into intuitive visual categories. IrisApt empowers businesses to efficiently process customer orders and requests while maintaining effective management of customer accounts. Moreover, it enhances the ability of companies to foster relationships with their customers throughout the phases of beginning, sustaining, and concluding those connections. Built on advanced technology and adhering to best CRM practices, IrisApt also allows users the freedom to tailor the application to their preferences with just a few clicks, ensuring a personalized experience. By integrating these features, IrisApt not only simplifies customer management but also enhances overall organizational productivity.

With our mobile clienteling solution, retail associates can engage with customers while they are in-store, seamlessly transition to online sales, and earn additional commissions. This results in a more tailored shopping experience for customers, while retailers benefit from improved online conversion rates, higher average order values, and reduced return rates. Salesfloor stands out as an award-winning platform that integrates clienteling, virtual selling, and mobile point-of-sale capabilities. Retail associates leverage Salesfloor to provide personalized and convenient interactions for customers through various channels, including live chat, video calls, emails, and SMS. Customers can reach out to a nearby store associate in real-time using these methods, as well as through appointment requests for virtual or in-person consultations. Associates can facilitate sales across multiple platforms, ensuring that each sale is properly credited to the corresponding associate or store. By empowering associates to cater to customers in a personalized manner across all channels, retailers can cultivate deeper and more meaningful customer relationships that enhance loyalty and satisfaction. This innovative approach not only boosts sales but also enriches the overall customer experience.

Enhance customer interactions by gaining offline mobile access to Salesforce. By integrating CT Mobile with the CT suite of products, you can significantly boost your sales and improve the productivity of your field teams. Designed specifically to optimize sales cycle performance, CT Mobile enables you to focus on customer success. Whether you're online or offline, the application enhances your field team's productivity through AI-driven features tailored to meet your specific customer needs. You can access vital data from your Salesforce system regardless of your network status, ensuring you have the necessary information to keep your appointments on schedule. With just a single click, you can provide access to account, contact, contract, and special request data, streamlining your workflow. By leveraging additional capabilities within CT Mobile, you empower your field sales team to automate and expedite their daily tasks. Furthermore, you can enhance sales productivity by creating specialized modules for presentations, retail execution, order management, and a variety of other functions, ultimately driving better results for your business. This comprehensive approach not only saves time but also ensures that your team is always prepared and informed.