Best CRM Software for Microsoft Entra ID

Suppportbench is a business-to-business (B2B) customer support platform and unlike everyone else, is scalable and affordable with features you expect to pay 5x for. Supportbench is not your typical ticketing system with suite of disjointed products but was created to be one seamless solution handling all business-critical functions with a support team that other companies on this list envy 😉 We make business to business relationships simple and easy to manage so you can effortlessly grow yours. We are razor focused in helping teams that have to support other businesses (B2B) in helping to manage all of the complexities that arise when supporting these high volume environments. Supportbench provides enterprise-level tools that allow mid-sized businesses to help retain more customers, automate more, while saving costs. Features include customizable surveys including NPS and CSAT, seamless integrations to CRMs like Salesforce, real time analytics, built in scheduling tools, knowledge base, support ticketing system, agent and team scorecards, customer success health scoring, adaptive response times and much more. Our reviews SAY IT ALL ..🎤.

Salesforce helps sales teams improve their performance and reach their goals. Salesforce is the most widely used CRM in the world. Salesforce gives teams access to tools that enable them to grow their accounts and find new customers. They also allow them to close deals faster and from any location. Salesforce offers many features, including contact management, opportunity management and lead management, email integrations, reports and dashboards as well as sales forecasting, files sync-and-share, and reports and dashboards. You will spend less time looking at spreadsheets and more time managing your business. No software, no hardware, no hassle. In minutes, our simple setup assistant will streamline sales and answer customer questions. Connect data from sales, service, marketing to create seamless, personalized experiences for buyers. You can see a complete customer view, including their account, activity history, connections, and more. You can also pull in social data to get a deeper understanding of your customers.

HiHello is a digital business card and contact management app that's free to use. It helps you build your network. Digital business cards will help you stand out from the rest. Digital cards are not only better for the environment but also for your wallet. They will make a great first impression. You can share your virtual business card by using a QR code, or send it via email, text, and social media. Even if you don't have the app, anyone can receive your digital cards. Your Self-Healing address book™, which will automatically update with the latest information from your contacts, makes contact management easy. You can personalize your address book with notes and tags, and organize your contacts into groups. We know that some people love physical business cards. To digitize the information of your new contact, scan their physical business card with our human-verified scanner.

You can instantly share your information with just a tap, scan or send. You can share contact information, social media, websites and payment apps as well as files, videos, and other information. Send your digital business card via text message or email. For brand consistency, create, distribute, manage and manage digital cards for your team. On average, you can capture 300% more leads. One central contact book allows you to view, manage and export all team-wide leads. Our goal is to help you and your team generate more leads faster than any other onboarding task. To make it easy for members to sync instantly, we have partnered with Azure Active Directory. CSV imports and digital cards created from scratch are also possible.

You can quickly develop state-of-the-art sales processes and increase sales potential in just a few short days. All it takes is a process. No matter what business you are in, your sales and marketing team must follow a set of steps to close a sale and fulfill an order. SELLSATION allows you to standardize these processes across your organization. Standardization leads to growth. Standardization will improve the productivity of your employees and promote best practices within your company. Our clients see an immediate increase in business. Our customers get valuable insights into individual and team performance, as well as revenue growth and overall revenue. However, revenue is a slow indicator.

Agent Accelerator by NovelVox gives agents a 360-degree view to customer information. This allows them to provide personalized customer service and lightning-fast support. This powerful solution dramatically reduces average handling time (AHT) as well as waiting times. It also improves First Call Resolution and customer satisfaction. Agents can use the all-in-one desktop to interact with multiple applications. Customers have a seamless experience thanks to the single interface. Agents can call customers by name using the caller data display, which includes details such as name, address, contact details, past transactions and ticket status. Customers are no longer forced to repeat their requests. Agents can quickly address customer concerns in a personal manner and at a faster pace with all the details. They can also chat with other agents to obtain timely information while helping callers.