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Description
mobileX-Dispatch displays all resources, the current planning overview and system messages to the dispatcher in one place. You can personalize your view and have orders displayed on a map, calendar, Gantt chart or list. MobileX-dispatch uses the order information to determine the skills required for the job. The dispatcher can see who is available to complete the job by looking at the list of qualified technicians. The map view shows the dispatcher which technician is closest to the job. The dispatcher can schedule the appointment with the customer using the module "appointment". mobileX-Dispatch allows dispatchers to view all possible execution dates in a tabular format. The dispatcher can assign priority to the parameters "additional travel times", "utilization" or "appointment".
Description
An intuitive, online event management platform that facilitates the assignment of tasks to field technicians, enables real-time status updates and tracking, and supports the creation of invoices alongside cash and payment processing, all while ensuring comprehensive data management for everyday business operations. Dispatch empowers organizations to oversee their complete dispatch workflow through both web and mobile applications. The web interface allows users to log and manage calls, allocate technicians and vehicles to relevant tasks, maintain customer information, and handle invoicing and payment processing seamlessly. Complementing this, the free mobile app, compatible with both Android and iOS, provides users the ability to receive job assignments, update statuses, capture images, communicate with customers, and much more. The Dispatch system not only enhances vehicle and technician efficiency but also offers a broad spectrum of tools, including tailored industry-specific reporting options to meet diverse operational needs. This all-in-one solution streamlines processes, making it easier for businesses to succeed in a competitive landscape.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
mobileX
Founded
2000
Country
Germany
Website
www.mobilexag.de/en/software-for-resource-planning
Vendor Details
Company Name
Sure Ecosystem
Founded
1997
Country
United States
Website
dispatch.sureecosystem.com
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Product Features
Towing
Billing & Invoicing
Client Management
Commission Management
Fleet Management
Fuel Management
Lot Management
Maintenance Management
Routing
Trucking
Billing & Invoicing
Customer Database
Dispatch Management
Driver Management
Driver Settlements
Fuel Card Management
Fuel Management
Load Optimization
Maintenance Management
Mileage Tracking
Quote Management
Quotes/Estimates
Recruiting Management
Routing
Scheduling
Trip Logs
Vehicle Management
Vehicle Tracking
