Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
eCockpit is a versatile cloud-based platform designed as a CRM and ERP solution tailored for small to medium enterprises. This comprehensive system integrates various functions including customer and contact management, invoicing, recurring billing, service tracking, employee management, task organization, calendars, newsletters, SMS communications, business documentation, storage of files, delivery notes, and workflows for both routes and field services. Additionally, it facilitates photo documentation, cash register operations, accounting exports, VoIP capabilities, and the use of barcode scanners and receipt printers, all within a single interface. The platform also supports mobile workflows, empowering field employees with tools for managing tasks, recording work hours, capturing images, pinpointing locations, and documenting deliveries with signatures. By utilizing eCockpit, SMEs can effectively transition from disconnected tools to streamlined digital processes, automate repetitive administrative tasks, and benefit from dedicated, localized support. Furthermore, this unified approach not only enhances efficiency but also fosters better collaboration across various business functions.
Description
Our mobile-centric platform is designed to empower technicians of all expertise levels to communicate like top-tier professionals. Thanks to our "Least amount of taps" approach, service tickets, purchase orders, job descriptions, and parts details are handled with remarkable ease and efficiency, resulting in an unmatched outcome. The e-ServiceTicket App serves as a comprehensive solution, incorporating optimal features tailored to meet your unique requirements. Created by experts in field service, it simplifies detail management, ensuring quick and efficient operations. With eServiceTicket being a mobile-first solution, it leverages the capabilities of smartphones as all-in-one devices, delivering significant advantages. Additionally, the company web portal enables support staff to effectively oversee customers, jobs, and employees, while the administrative web portal allows company administrators to maintain control over their accounts seamlessly, enhancing overall operational effectiveness. This dual-portal approach ensures that both support and administrative tasks are streamlined, further improving service delivery and customer satisfaction.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
€99/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AHK Softwaregutachten.at e.U.
Country
Austria
Website
ecockpit.at/
Vendor Details
Company Name
eServiceTicket
Founded
2016
Country
United States
Website
e-serviceticket.com
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
ERP
Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
HVAC
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Alternatives
No Alternatives