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Description
Uncover the reliable public records and case management solution designed to provide secure, scalable, and efficient services. We present a turnkey option for small to mid-sized public agencies that is trustworthy, contemporary, and economically viable. There's no requirement to acquire numerous user licenses or additional servers, making setup straightforward. Our dependable and user-friendly software solutions enhance workflow efficiency and ensure compliance for record requests and case management needs. cloudPWR is honored to collaborate with Accela, a prominent national provider of government software solutions. Our HIPAA-compliant statewide cannabis patient and provider registry software is now accessible throughout the nation via Accela. Furthermore, our platform features an intuitive "drag and drop" interface that users can easily configure for various business processes, effectively streamlining and automating repetitive tasks. This not only saves valuable time but also minimizes data-entry errors and boosts overall productivity, empowering agencies to focus on their core missions. By integrating these advanced tools, public agencies can enhance their operational efficiency like never before.
Description
eCase provides comprehensive solutions for managing cases throughout the public sector in the UK, including central and local government, as well as arms-length organizations like police forces and NHS trusts. With eCase, your team can conveniently log, manage, and address all types of correspondence for various cases in a single platform. It efficiently consolidates everything from PQs and MCs to FOIs, TOs, complaints, compliments, DPAs/SARs, Cabinet Committee communications, and campaigns. This streamlined approach allows your team to handle cases more swiftly, effectively, and uniformly. The online, end-to-end functionality of eCase ensures ease of use, while the ECO Programme emphasizes the importance of people and processes in achieving transformational change. Our ECO Team brings a wealth of knowledge and expertise in public sector correspondence management, ensuring you leverage industry best practices. We also prioritize stakeholder engagement, ensuring that everyone involved recognizes the advantages of utilizing our service for better case management. With eCase, your organization can not only improve efficiency but also enhance the overall quality of public service delivery.
API Access
Has API
No
API Access
Has API
No
Integrations
Accela
Yes
Amazon Web Services (AWS)
Yes
Box
Yes
Google Cloud Platform
Yes
Microsoft Azure
Yes
Prevalent
Yes
Integrations
Accela
No
Amazon Web Services (AWS)
No
Box
No
Google Cloud Platform
No
Microsoft Azure
No
Prevalent
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$900.00/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
cloudPWR
Country
United States
Website
www.cloudpwr.com/government/
Vendor Details
Company Name
Fivium
Founded
2006
Country
United Kingdom
Website
www.fivium.co.uk/services/ecase
Product Features
Product Features
Government
Budgeting & Forecasting
No
Code Enforcement
No
Compliance Management
Yes
Fixed Asset Management
No
Inventory Management
No
License Issuance
Yes
Permit Issuance
Yes
Purchasing & Receiving
No
Self Service Portal
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
Yes
