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Description

bsmart ORMS is a cloud-based Utility Operations and Revenue Management System that is available as a commercial off-the-shelf solution. This comprehensive platform utilizes mobility and cloud technology to provide utility stakeholders with an all-inclusive system that integrates operations, automated spot billing, payment collection, revenue management, consumer engagement, smart metering, command control, and mobile monitoring and analytics, all designed to enhance efficiency and customer satisfaction. Built upon years of internal utility expertise, this advanced mobile-first platform incorporates best practices and knowledge accumulated over two decades in managing large billing and customer information system (CIS) projects. The software is not only modular but also highly customizable, configurable, scalable, and dependable. In addition, the platform delivers tailored solutions according to customer specifications, ensuring measurable benefits aligned with established key performance indicators (KPIs). With its focus on innovation and user-friendliness, bsmart ORMS stands out as a leading choice for utilities seeking to modernize their operations.

Description

tyntec is a cloud communications provider that connects enterprises and mobile networks worldwide. For Mobile Network Operators, we deliver advanced solutions to protect and monetize messaging traffic, ensuring reliable A2P SMS business models and stronger network security. For businesses, we provide APIs and ready-to-use services for messaging, voice, verification, and customer engagement. Our technology enables enterprises to authenticate users, prevent fraud, and build personalized interactions on the channels customers use every day — from SMS to WhatsApp. As an authorized WhatsApp Business solution provider, tyntec powers conversational commerce and customer support at scale, backed by the trust of over 1.5 billion WhatsApp users. With more than 20 years of experience and a proprietary technology stack, tyntec continues to define standards in reliability and innovation, helping both carriers and enterprises unlock new opportunities in the global mobile ecosystem.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Apple Business Chat
BI Book
Facebook Messenger
Google Business Messages
Instagram
LINE
SAP Cloud Platform
Telegram
Viber
WeChat
WhatsApp

Integrations

Apple Business Chat
BI Book
Facebook Messenger
Google Business Messages
Instagram
LINE
SAP Cloud Platform
Telegram
Viber
WeChat
WhatsApp

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

€0.0426 per message
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BCITS

Country

India

Website

www.bcits.co.in

Vendor Details

Company Name

tyntec

Country

United Kingdom

Website

www.tyntec.com

Product Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Product Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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