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Description
Zoho FSM is the one-stop field service platform that caters to the needs of service businesses, manufacturers, and contractors. It optimizes everyday tasks, increases productivity on the field, and systemizes back-end operations.
Zoho FSM helps process service requests efficiently with advanced work order management. It simplifies sending cost estimates and creating work orders. The ideal resource can be chosen and scheduled on the Dispatch Console with Gantt charts, map view, and live location tracking. Zoho FSM enables businesses to manage large, diverse teams with efficient workforce management and distinct user profiles.
The Zoho FSM mobile app is available for Android and iOS. It lets field agents log timesheets, share notes and images, create service reports, and take up follow-up jobs.
Zoho FSM allows branded invoice creation on the web and mobile app. Powered by the Zoho Finance Suite, it supports multiple currencies, region-specific taxes, and online payment gateways.
Zoho FSM is customizable to suit different industries. It also integrates with Zoho CRM and Zoho Inventory for sales and stock management. Beyond this, it supports REST APIs for third-party integrations.
Description
Zoho RPA allows businesses to automate repetitive processes by recording and capturing user interface (UI), such as mouse clicks and keyboard inputs. Zoho RPA automatically creates workflows by recording actions performed in applications. These workflows can then be re-played for efficient replication. The tool integrates seamlessly across over 900 apps to ensure smooth end-to-end automated processes, whether cloud-based or legacy. This approach streamlines workflows, reduces errors, saves you time, and increases productivity. Zoho RPA scales with your business. It adapts to industry-specific needs, while maintaining robust security, and provides expert support. Businesses can automate processes and concentrate on more strategic initiatives.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Bigin by Zoho CRM
Yes
Zoho Books
Yes
Zoho CRM
Yes
Zoho Desk
Yes
Basecamp
No
Buffer
No
ConfigCat
No
Expensify
No
Google Calendar
No
HubSpot Customer Platform
No
Integrations
Bigin by Zoho CRM
Yes
Zoho Books
Yes
Zoho CRM
Yes
Zoho Desk
Yes
Basecamp
Yes
Buffer
Yes
ConfigCat
Yes
Expensify
Yes
Google Calendar
Yes
HubSpot Customer Platform
Yes
Pricing Details
$30 per month
Appointment-based pricing.
Free, Standard and Professional and Premium editions available.
Free, Standard and Professional and Premium editions available.
Free Trial
Yes
Free Version
Yes
Pricing Details
$44/month
Zoho RPA offers two plans to suit your needs:
Free Plan: Includes up to three RPA flow executions, with history retained for 30 days.
Standard Plan: Billed at $49 per month or $44 per month when billed annually. This plan includes 500 RPA flow executions per month, unlimited active RPA flows, and 90-day history retention.
Free Plan: Includes up to three RPA flow executions, with history retained for 30 days.
Standard Plan: Billed at $49 per month or $44 per month when billed annually. This plan includes 500 RPA flow executions per month, unlimited active RPA flows, and 90-day history retention.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Zoho
Founded
1996
Country
India
Website
www.zoho.com/fsm/
Vendor Details
Company Name
Zoho
Founded
1996
Country
India
Website
www.zoho.com/rpa/
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
No
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
No
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
No
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
Yes
Dispatch Management
Yes
For Builders
Yes
For Electricians
Yes
For Field Service Businesses
Yes
For HVAC
Yes
For Plumbers
Yes
For Roofers
Yes
Invoicing
Yes
Job Tracking
Yes
Payments
Yes
Quoting
Yes
Reporting
Yes
Scheduling
Yes
Time Tracking
Yes
Product Features
Robotic Process Automation (RPA)
Analytics
Yes
Attended Automation
No
Code-free Development
No
Image Recognition
No
Optical Character Recognition
No
Process Builder
Yes
Third Party Application Integration
Yes
Unattended Automation
No
