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Description
Zena empowers businesses to operate seamlessly within WhatsApp.
Rather than having customers navigate away to a separate website, fill out external forms, or await email responses, Zena integrates these actions directly into the chat interface. It streamlines various tasks, enabling lead capture, addressing frequently asked questions, sharing documents securely, routing team inquiries, and managing follow-ups all within a typical WhatsApp conversation.
For teams, Zena enhances the chat experience by incorporating an operational layer behind the interactions: it features multilingual AI capable of responding in both text and voice, a centralized WhatsApp inbox, lead capture functionalities, broadcast capabilities, CRM timelines, comprehensive analytics, no-code chatflows, integration with Google Sheets, REST API access, and onboarding support for WhatsApp Coexistence. This comprehensive suite of tools ensures that businesses can engage customers effectively while maintaining efficient communication workflows.
Description
kwiqreply, a WhatsApp Business API and CRM Helpdesk platform, provides a shared inbox for all your colleagues. We help you communicate effectively with your customers via WhatsApp, send automated messages, integrate chatbots, and much more.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
WhatsApp
HubSpot CRM
HubSpot Customer Platform
Shopify
WooCommerce
Zoho CRM
Integrations
WhatsApp
HubSpot CRM
HubSpot Customer Platform
Shopify
WooCommerce
Zoho CRM
Pricing Details
$55
Free Trial
Free Version
Pricing Details
$32/2500INR per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Fictora Labs
Founded
2025
Country
United Arab Emirates
Website
fictoralabs.ae
Vendor Details
Company Name
kwiqreply.io
Founded
2018
Country
India
Website
www.kwiqreply.io
Product Features
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics