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Average Ratings 2,944 Ratings

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Description

The Xfinity Mobile Voicemail application provides users with compatible devices the ability to access and organize their voice messages. Users can listen to, share, delete, and respond to messages, and if the option is available, view transcriptions of their recordings. Moreover, the app also allows for the management and recording of personalized greetings, enhancing the overall user experience. This comprehensive functionality makes it easy for customers to stay connected and manage their communications effectively.

Description

Zoom Phone is a cloud-based VoIP phone system designed to help businesses manage voice communications, employee collaboration, and customer calls. The platform combines business calling, SMS messaging, voicemail, video conferencing, and team chat within the Zoom Workplace environment. Users can make and receive calls through desktop applications, mobile devices, web-connected systems, and supported physical desk phones. Its call management capabilities include multi-level auto attendants, call queues, call transfers, forwarding, shared lines, and customizable business hours. Built-in AI features generate call summaries, identify action items, prioritize voicemails, and provide contextual assistance during conversations. Zoom Virtual Agent Receptionist adds conversational AI capabilities for answering business questions, booking appointments, and routing callers based on their needs. Call monitoring and reporting tools provide visibility into call volumes, usage patterns, connection quality, and employee communication activity. Zoom Phone integrates with Salesforce, Microsoft Teams, Google Workspace, and other business applications to connect calling activities with existing workflows. Its centralized administration tools support phone number management, device provisioning, user permissions, call recording policies, and communication security across distributed organizations.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

ACES No 
Archive Intel No 
Balto No 
CallMiner Eureka No 
Clinch AGI No 
Expo XT UC Analytics No 
FaxSIPit No 
Five9 No 
Global Relay No 
IR Collaborate No 
Jiminny No 
Maximizer CRM No 
MediCare HMS No 
Peoplelogic.ai No 
Shodan No 
Smarsh No 
Tableau No 
Xtime No 
Zoom Revenue Accelerator No 
athenaOne No 

Integrations

ACES Yes 
Archive Intel Yes 
Balto Yes 
CallMiner Eureka Yes 
Clinch AGI Yes 
Expo XT UC Analytics Yes 
FaxSIPit Yes 
Five9 Yes 
Global Relay Yes 
IR Collaborate Yes 
Jiminny Yes 
Maximizer CRM Yes 
MediCare HMS Yes 
Peoplelogic.ai Yes 
Shodan Yes 
Smarsh Yes 
Tableau Yes 
Xtime Yes 
Zoom Revenue Accelerator Yes 
athenaOne Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

$10.50/user/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Xfinity Mobile

Country

United States

Website

www.xfinity.com/mobile/

Vendor Details

Company Name

Zoom Communications

Founded

2011

Country

United States

Website

zoom.com

Product Features

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center No 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing Yes 

Online Fax

Alerts / Notifications No 
Cloud Storage No 
Electronic Signature No 
Fax via Email No 
HIPAA Compliant No 
Large File Support No 
Local Phone Numbers No 
Mobile Access No 
Toll Free Numbers No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Video Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Web Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

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