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Description
Boosting revenue from your customer base requires a profound understanding of your audience, which can be leveraged to design targeted campaigns across various channels at ten times the speed. In the post-Covid landscape, where traditional shoppers are increasingly turning to e-commerce, it's essential to grasp customer behavior in both online and offline environments. Xeno’s Customer Data Platform (CDP) facilitates this by providing a comprehensive 360-degree view of your clientele, integrating data from e-commerce, point-of-sale systems, loyalty programs, and customer feedback. Utilizing Xeno’s advanced AI technology, you can pinpoint the customers most inclined to shop either online or in-store, or those likely to purchase specific products you are advertising, resulting in improved conversion rates for your campaigns. This allows you to maximize revenue from each initiative without the tedious process of segment identification. Although marketers aim to execute relevant campaigns consistently across multiple channels, many find this task overly challenging on a daily basis. Understanding this struggle, we developed Xeno to empower you to launch campaigns featuring relevant messaging effortlessly and efficiently. This way, you can focus on growing your business while still engaging your customers meaningfully.
Description
Xeno is an innovative messaging platform aimed at enhancing your ability to engage, convert, and retain customers with real-time responses. It fosters better connections between your team and customers, irrespective of language or medium. The essence of Xeno lies in its ability to draw in new prospects, transform those prospects into loyal customers, ensure their satisfaction, and maintain a robust feedback mechanism—all while minimizing hassle and technical difficulties. With Xeno, businesses can streamline their communication efforts seamlessly, ultimately leading to improved customer relationships and business growth.
API Access
Has API
API Access
Has API
Integrations
Salesforce
Asana
Easyflow
Facebook
Google Analytics
Instagram
Integrately
KonnectzIT
Mailchimp
Pabbly Connect
Integrations
Salesforce
Asana
Easyflow
Facebook
Google Analytics
Instagram
Integrately
KonnectzIT
Mailchimp
Pabbly Connect
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$77 per month
$65 per month if paid annually (2 months free)
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Xeno
Founded
2015
Country
India
Website
getxeno.com
Vendor Details
Company Name
Xeno
Founded
2018
Country
United States
Website
xenoapp.com
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Marketing Automation
A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking
Personalization
A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking