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Description
Product Features:
1. Workativ Agent Studio: Short Description (200 character limit)
Train your AI agents, configuring custom workflows, connect with apps, manage live interactions with a shared inbox, integrate Slack/MS Teams, and monitor performance analytics—all in one intuitive platform.
2. Resolve queries instantly with GPT powered Agents:
Instantly resolve employee queries and service requests with GPT-powered ai agents. Train with your content, deploy effortlessly, and provide quick, accurate responses 24/7.
3. AI-powered App workflows:
Connect with 100+ enterprise apps and automate workflows instantly. Reduce process bottlenecks for employee onboarding, IT requests, and HR workflows.
4. Shared Live Chat Inbox for Teams:
Manage all employee escalations and interactions in real time with an AI-powered shared inbox. Streamline support, collaborate, and handle queries efficiently across channels.
5. Seamless Integration with Your Existing Tools:
Integrate AI Agents seamlessly with Slack, MS Teams, WhatsApp, more. Enhance workflows without disruptions for better employee assistance.
6. Advanced Analytics:
Track agent performance with advanced analytics. Gain actionable insights into user behaviour and agent efficiency with easy-to-read dashboards and detailed reports.
Description
eesel is an AI automation platform that allows businesses to deploy intelligent AI teammates directly within the tools and systems their teams already use. The platform integrates with popular workplace applications including Zendesk, Slack, Salesforce, HubSpot, Shopify, Freshdesk, Notion, Google Drive, Intercom, and Confluence. Once connected, eesel learns from company knowledge bases, support histories, documentation, and business processes to provide context-aware assistance. Organizations can use AI agents to automate customer support, answer internal employee questions, generate content, process e-commerce inquiries, and manage operational workflows. The platform allows businesses to coach and customize agents so they follow specific communication styles, escalation procedures, and company policies. Helpdesk agents can respond to tickets and triage issues, while content-focused agents can research and draft blog posts and marketing materials. E-commerce agents assist customers with product recommendations, inventory questions, and order-related requests. By working directly within existing business applications, eesel minimizes disruption while expanding automation capabilities. The platform helps companies reduce manual workloads, improve service quality, and scale support operations more effectively.
API Access
Has API
API Access
Has API
Integrations
Jira
Salesforce
Slack
Zendesk
Access PeopleHR
Canva
Confluence
Figma
Freshdesk
FusionAuth
Integrations
Jira
Salesforce
Slack
Zendesk
Access PeopleHR
Canva
Confluence
Figma
Freshdesk
FusionAuth
Pricing Details
$99/month
Free Trial
Free Version
Pricing Details
$100/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Workativ
Founded
2019
Country
United States
Website
workativ.com
Vendor Details
Company Name
eesel.ai
Founded
2020
Country
Australia
Website
www.eesel.ai/