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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The WorkStreams TM Workflow Management System enhances operational efficiencies by seamlessly integrating People, Process, Data, and Documents (P2D2). Even when employees and partners are situated across various locations, clarity regarding tasks and schedules is maintained. This system allows for the customization and management of business processes tailored to specific needs. One of the primary advantages of utilizing WorkStreams TM is the significant boost in efficiency regarding customer fulfillment. With its robust features, WorkStreams TM enables teams to consistently surpass customer expectations. Users can easily assign tasks, transfer responsibilities, notify team members, monitor progress, and collect data effortlessly. By employing WorkStreams, companies can prioritize their most critical objectives effectively. This organization not only saves valuable time but also empowers business leaders to eliminate inefficiencies, establish optimal workflows, and enhance overall visibility within the organization. Ultimately, leveraging this system can lead to improved collaboration and greater success in achieving business goals.

Description

Enghouse Workflow BPM stands out as a cutting-edge tool for business process management, enabling organizations to define, oversee, and automate their provisioning and fulfillment processes. With the help of the Workflow design studio, businesses can enhance their fulfillment timelines, streamline service activations, manage porting and database updates, quickly adapt to customer changes, and efficiently handle trouble tickets, all tailored to their specific operational requirements. This innovative solution not only boosts efficiency but also significantly improves customer satisfaction by ensuring timely responses and effective management of service requests.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CereTax No 
EnKash Yes 

Integrations

CereTax Yes 
EnKash No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CyGen Technologies

Founded

1996

Country

United States

Website

www.cygentech.com

Vendor Details

Company Name

Enghouse Networks

Country

Canada

Website

enghousenetworks.com

Product Features

Workflow Management

Access Controls/Permissions Yes 
Approval Process Control No 
Business Process Automation Yes 
Calendar Management Yes 
Compliance Tracking Yes 
Configurable Workflow No 
Customizable Dashboard No 
Document Management Yes 
Forms Management Yes 
Graphical Workflow Editor No 
Mobile Access Yes 
No-Code No 
Task Management Yes 
Third Party Integrations Yes 
Workflow Configuration Yes 

Product Features

Business Process Management

Access Controls / Permissions No 
Alerts / Notifications No 
Business Process Automation No 
Business Rules Management Yes 
Collaboration Yes 
Process Change Tracking Yes 
Process Mapping Yes 
Process Modeling & Design Yes 
Visual Workflow Management No 

Workflow Management

Access Controls/Permissions Yes 
Approval Process Control No 
Business Process Automation Yes 
Calendar Management No 
Compliance Tracking Yes 
Configurable Workflow No 
Customizable Dashboard No 
Document Management Yes 
Forms Management Yes 
Graphical Workflow Editor Yes 
Mobile Access No 
No-Code No 
Task Management Yes 
Third Party Integrations Yes 
Workflow Configuration Yes 

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