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Average Ratings 6 Ratings

Total
ease
features
design
support

Average Ratings 2,944 Ratings

Total
ease
features
design
support

Description

WorkHub Connect allows you to chat, make phone and video calls with your team members. It is especially useful in a hybrid work environment. Its intelligent Team Wall feature captures live headshots of users after regular intervals. This gives the experience of working in real-time. WorkHub Connect also offers widgets that enable external communication and live support on your websites. Some of its features include: - Intelligent Team Wall One Click Calling - Uninterrupted Internal Communication Chat without Limits - Swift Screen Sharing There are many other options. It is also available for mobile devices, allowing you to enjoy seamless communication on the move.

Description

Zoom Phone is a cloud-based VoIP phone system designed to help businesses manage voice communications, employee collaboration, and customer calls. The platform combines business calling, SMS messaging, voicemail, video conferencing, and team chat within the Zoom Workplace environment. Users can make and receive calls through desktop applications, mobile devices, web-connected systems, and supported physical desk phones. Its call management capabilities include multi-level auto attendants, call queues, call transfers, forwarding, shared lines, and customizable business hours. Built-in AI features generate call summaries, identify action items, prioritize voicemails, and provide contextual assistance during conversations. Zoom Virtual Agent Receptionist adds conversational AI capabilities for answering business questions, booking appointments, and routing callers based on their needs. Call monitoring and reporting tools provide visibility into call volumes, usage patterns, connection quality, and employee communication activity. Zoom Phone integrates with Salesforce, Microsoft Teams, Google Workspace, and other business applications to connect calling activities with existing workflows. Its centralized administration tools support phone number management, device provisioning, user permissions, call recording policies, and communication security across distributed organizations.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
1Password No 
ASC No 
Balto No 
Desk Manager No 
Expo XT UC Analytics No 
Google Workspace No 
IR Collaborate No 
JobDiva No 
NiCE CXone Mpower No 
Outdoo AI No 
Rimo No 
Slack No 
Smarsh No 
Wrk No 
Xtime No 
Xyte No 
Zoom Revenue Accelerator No 
Zoom Webinars No 
servis.ai No 

Integrations

Salesforce Yes 
1Password Yes 
ASC Yes 
Balto Yes 
Desk Manager Yes 
Expo XT UC Analytics Yes 
Google Workspace Yes 
IR Collaborate Yes 
JobDiva Yes 
NiCE CXone Mpower Yes 
Outdoo AI Yes 
Rimo Yes 
Slack Yes 
Smarsh Yes 
Wrk Yes 
Xtime Yes 
Xyte Yes 
Zoom Revenue Accelerator Yes 
Zoom Webinars Yes 
servis.ai Yes 

Pricing Details

$3/user/month
Setup Cost: $299
Free Trial Yes 
Free Version No 

Pricing Details

$10.50/user/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

WorkHub

Founded

2022

Country

United States

Website

www.workhub.ai/connect/

Vendor Details

Company Name

Zoom Communications

Founded

2011

Country

United States

Website

zoom.com

Product Features

Video Conferencing

Electronic Hand Raising Yes 
Mobile Access Yes 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability No 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard No 

Web Conferencing

Electronic Hand Raising Yes 
Mobile Access Yes 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard No 

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center No 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing Yes 

Online Fax

Alerts / Notifications No 
Cloud Storage No 
Electronic Signature No 
Fax via Email No 
HIPAA Compliant No 
Large File Support No 
Local Phone Numbers No 
Mobile Access No 
Toll Free Numbers No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Video Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Web Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Alternatives

Alternatives

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