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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

WineDirect is the market leader in direct-to-consumer (DTC), winery services, including ecommerce and point-of-sale. We also offer fulfillment and marketplace distribution. Our unique platform allows wineries to offer top-quality service and build lasting relationships with customers in an age of increasing consumer expectations. WineDirect is based in Napa Valley, and serves over 1,800 wineries around the world.

Description

With over two decades of experience, we specialize in database management and hospitality, having dedicated our expertise solely to the wine industry, which we deeply understand. Renowned wineries from Napa, Sonoma, and beyond turn to us primarily for our unparalleled live customer service, complemented by the most comprehensive data-driven DTC sales and CRM platform available. We pride ourselves on not outsourcing critical tasks such as data migration, management, training, or development, ensuring that all processes are handled in-house by our dedicated team. As a fully integrated company, our employees work tirelessly to help clients achieve their goals consistently, punctually, and within budget. Our platform is designed to facilitate a seamless delivery of personalized experiences that clients expect, featuring a unified customer record that is accessible across multiple channels, including Tasting Room POS, Mobile app, eCommerce, Wine Club, Email Campaigns, Reservations, and Real-Time Multi-Location inventory. This holistic approach not only enhances customer satisfaction but also streamlines operations for wineries, allowing them to focus on their core business.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Tock

Integrations

Tock

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$450 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

WineDirect

Founded

2005

Country

United States

Website

www.winedirect.com

Vendor Details

Company Name

Missing Link Networks

Website

www.missinglink.net

Product Features

Winery

Barrel Management
Billing & Invoicing
Cellar Management
Inventory Management
Order Management
Point of Sale (POS)
Production Tracking
Vineyard Management
Wine Club Management

Product Features

Winery

Barrel Management
Billing & Invoicing
Cellar Management
Inventory Management
Order Management
Point of Sale (POS)
Production Tracking
Vineyard Management
Wine Club Management

Alternatives

Alternatives

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Bloom

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eCellar

Missing Link Networks