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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

WidePoint Corporation (NYSE American, WYY) stands out as a forward-thinking technology Managed Solution Provider (MSP) committed to safeguarding the mobile workforce and enterprise environments. The company is celebrated for its groundbreaking technology offerings, which encompass Identity and Access Management (IAM), Mobility Managed Services (MMS), Telecom Management, Information Technology as a Service (ITaaS), Cloud Security, and Digital Billing & Analytics. Their IAM solutions are designed to secure and protect digital businesses effectively. Meanwhile, their secure MMS solutions not only bolster security and data protection but also enhance operational efficiency while lowering costs. Furthermore, WidePoint provides interactive billing solutions for both B2B and B2C sectors that improve customer experiences and decrease billing-related expenses. Additionally, their analytic solutions aim to optimize various aspects of infrastructure, performance, and expenditures. As an MSP and Managed Security Service Provider (MSSP), WidePoint offers a comprehensive suite of services that address the evolving needs of modern enterprises. This holistic approach ensures that clients receive tailored solutions to meet their unique challenges in a rapidly changing technological landscape.

Description

Key Account Management and Advisory Platform that supports both the customer and IT provider. vCIOToolbox assists MSP's to identify technology gaps and meet the requirements of small and large businesses. This will allow you to stay ahead of cyber threats, bad actors, and cyber threats. MSP's, MSSP's, and other service providers can use our consistent, repeatable, and easy process to ensure that their customers have the right technology and that it is aligned with their business goals. Cybersecurity is complex and new threats are constantly emerging. While tools can provide protection, that is only one part of the story. Customers need a Cybersecurity Sherpa. With our GRC tools MSPs and MSSPs can conduct assessments or launch a Compliance as a Service Program to help mitigate risk. This will increase revenue for the provider. You can monitor the satisfaction and performance of your services with those who matter.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Autotask PSA No 
ConnectWise PSA No 
IT Glue No 
Kaseya BMS No 
MyGlue No 
Network Glue No 
ServiceNow Yes 

Integrations

Autotask PSA Yes 
ConnectWise PSA Yes 
IT Glue Yes 
Kaseya BMS Yes 
MyGlue Yes 
Network Glue Yes 
ServiceNow No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$129 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

WidePoint Solutions

Founded

1999

Country

United States

Website

www.widepoint.com

Vendor Details

Company Name

vCIOToolbox

Founded

2018

Country

United States

Website

vciotoolbox.com

Product Features

Telecom Expense Management

Billing for Data Yes 
Billing for Voice Yes 
Call Monitoring No 
Chargeback Tracking Yes 
Contract Negotiation Yes 
Fixed Line Compatibility Yes 
Internal Cost Allocation Yes 
Mobile Line Compatibility Yes 
Usage Reporting Yes 

Wireless Expense Management

CRM No 
Custom Rate Plans No 
Discount Management No 
Metered Billing No 
Move / Add / Change Options Yes 
Procurement Management Yes 
Split Billing Yes 
Supports WiFi Hotspots No 
Usage Reporting Yes 

Product Features

Customer Success

Account Alerts No 
Account Management No 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

IT Service

Contract Management No 
IT Asset Management Yes 
Incident Management No 
Knowledge Management Yes 
Release Management Yes 
Self Service Portal Yes 
Service Catalog Yes 
Service Reporting Yes 
Ticket Management No 

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