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Description
Wavetec's enterprise Queue Management Solutions can reduce customer wait times, improve management of waiting lines, and increase revenue. Wavetec's customer experience solutions use Wavesphere Philosophy - ORGANIZE ENGAGE & MAKE SENSE waiting times and statistics from dispersed service areas to improve customer experience at key touchpoints. Wavetec's queuing system solves the problem of excessive waiting and queuing, which are major causes of consumer dissatisfaction at banks, hospitals, and other government institutions. Wavetec is a global leader in the manufacture and supply of queue management systems. Wavetec has over 27 years of experience helping organizations improve customer flow and manage queues using virtual and linear queueing solutions, appointment bookings and queuing apps. We also have visitor flow monitoring software.
Description
Transform the customers' queue to be Virtual and make them book their turn without waiting inside or outside the bank branch.
Nowadays, your customers need to be safe. Let them use Mobile Queuing Solution and arrive in time with their turn.
eBSEG Mobile Queuing Solution has all featured capabilities to ease this process.
The customer can know which branch is crowded and choose which branch wants to go to.
API Access
Has API
API Access
Has API
Integrations
Microsoft Office 2021
Pulse SMS
WhatsApp
Pricing Details
contact to get quote
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Wavetec
Founded
1987
Country
United Arab Emirates
Website
www.wavetec.com
Vendor Details
Company Name
eBSEG
Founded
2000
Country
Canada
Website
ebseg.com/Mobile-Queuing-Solution.html
Product Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue
Product Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue