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Average Ratings 5 Ratings

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ease
features
design
support

Description

Our setup wizard will quickly assist you in getting started by guiding you through a few simple questions to configure your account. Once that’s complete, you’ll receive notifications via email whenever new customers register on your portal, and your customers will also receive confirmation emails upon their signup. Additionally, you can send automatic reminders to your customers as needed, and there is no limit to the number of these reminders you can create. Lists can be organized based on various criteria such as age, specific date ranges, or even left open-ended. By default, customers are ranked based on when they were added to the list, but you have the flexibility to manually adjust their positions as well. Establishing priorities allows you to bring certain customers to the forefront of the list, enhancing your management capabilities. Moreover, your customers can conveniently add themselves to the list, monitor their status, and opt out online without hassle. Personalize your portal using your company’s colors to create a cohesive brand experience. You can also send regular reminder emails to your customers, giving them visibility into their position on the list. Additionally, you have the option to customize the email content and manage how much waiting list information they can access, ensuring a tailored experience for each customer. This comprehensive approach not only streamlines communication but also fosters a sense of engagement and transparency with your customers.

Description

Yelp Guest Manager is an all-encompassing platform aimed at simplifying the operations of restaurants and hospitality venues, significantly improving the guest journey from the moment of booking to the time they are seated. By integrating sophisticated waitlist management, online reservations, and effective communication tools, it enables establishments to adeptly oversee guest traffic and shorten wait times. With functionalities such as instant updates on table availability, customizable booking options, and automated notifications, it facilitates optimal seating arrangements while reducing occurrences of no-shows. Furthermore, Yelp Guest Manager connects with Yelp’s extensive user community, allowing businesses to draw in more patrons through effortless online booking. Beyond enhancing operational productivity, it also provides valuable insights into customer preferences and feedback, equipping businesses to offer outstanding service and foster enduring relationships with their clientele. Ultimately, this platform serves as a vital resource for businesses looking to thrive in a competitive market, ensuring they can meet and exceed guest expectations consistently.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
Google
Google Maps
Instagram
Olo
Sitejet
TikTok
Yelp
Yelp Host

Integrations

Facebook
Google
Google Maps
Instagram
Olo
Sitejet
TikTok
Yelp
Yelp Host

Pricing Details

$12 per month
Free Trial
Free Version

Pricing Details

$129 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

WaitlistPlus

Country

United States

Website

www.waitlistplus.com

Vendor Details

Company Name

Yelp

Founded

2004

Country

United States

Website

restaurants.yelp.com/products/yelp-guest-manager/

Product Features

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

Product Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

Alternatives

Alternatives

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