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Description
Wachat is a software-as-a-service platform tailored for automating and marketing through WhatsApp. It primarily serves as a middleware solution that enables businesses to seamlessly integrate their operations—such as customer relationship management (CRM), enterprise resource planning (ERP), or e-commerce platforms—directly with WhatsApp using REST APIs.
Among its notable features and capabilities are:
Automated Communication: Enhancing customer engagement by enabling automated messaging workflows that streamline interactions.
Collaborative Agent Management: Empowering support teams by allowing several agents to oversee WhatsApp conversations from a unified dashboard.
Integration with Systems: Offering the necessary infrastructure to connect WhatsApp with external applications, frequently used for notifications regarding orders, status updates, and customer support ticket management.
API Framework: Facilitating programmatic access to WhatsApp messaging functions, which involves maintaining comprehensive API documentation and ensuring reliable connectivity to guarantee consistent message delivery. This robust framework ultimately supports smoother interactions between businesses and their customers.
Description
WapiPulse serves as a comprehensive web-based CRM and messaging solution designed specifically for teams utilizing the WhatsApp Business Platform to handle customer interactions, marketing initiatives, and support services. It features a collaborative multi-agent inbox that allows for effective conversation management through assignment and team access controls, in addition to offering tools for developing automated chatbot workflows and launching personalized messaging campaigns. Organizations can seamlessly integrate their WhatsApp operations with platforms like Shopify and WooCommerce by utilizing documented integrations and webhooks. This platform is particularly beneficial for startups, e-commerce stores, and various entities looking to streamline their sales, customer engagement, and support communications within a unified system. Furthermore, WapiPulse enhances its functionality with API-oriented features, enabling businesses to connect their messaging workflows with other operational processes, thereby optimizing overall efficiency and responsiveness in customer relations.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Chatwoot
Yes
Shopify
No
WhatsApp
Yes
WooCommerce
No
Zapier
Yes
Integrations
Chatwoot
No
Shopify
Yes
WhatsApp
No
WooCommerce
Yes
Zapier
No
Pricing Details
$6/month
Unlimited Messages
1 WhatsApp Instances
1 Team Members
Visual Flow Builder
WhatsApp Cloud API
WhatsApp Web API
Unlimited Contact
AI Agent
Mass Campaigns
Full API Access
Send Reply Buttons
Send Carousel
Send CTA Buttons
Send List Menu
1 WhatsApp Instances
1 Team Members
Visual Flow Builder
WhatsApp Cloud API
WhatsApp Web API
Unlimited Contact
AI Agent
Mass Campaigns
Full API Access
Send Reply Buttons
Send Carousel
Send CTA Buttons
Send List Menu
Free Trial
Yes
Free Version
No
Pricing Details
₹999/month
The Starter plan is ₹1,499 per month. A Business Pro plan is listed at ₹3,999 per month.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Wachat
Founded
2023
Country
Indonesia
Website
www.wachat.net
Vendor Details
Company Name
J.V. Marketing Solution Private Limited
Founded
2024
Country
India
Website
wapipulse.com
Product Features
WhatsApp Marketing
API
Yes
Alerts
Yes
Autoresponder
Yes
Bulk Messaging
Yes
Campaign Management
Yes
Contact Management
Yes
Multi-Language Support
Yes
Reporting / Analytics
Yes
Product Features
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No
Alternatives
Alternatives
No Alternatives