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Average Ratings 0 Ratings

Total
ease
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design
support

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Description

Wachat is a software-as-a-service platform tailored for automating and marketing through WhatsApp. It primarily serves as a middleware solution that enables businesses to seamlessly integrate their operations—such as customer relationship management (CRM), enterprise resource planning (ERP), or e-commerce platforms—directly with WhatsApp using REST APIs. Among its notable features and capabilities are: Automated Communication: Enhancing customer engagement by enabling automated messaging workflows that streamline interactions. Collaborative Agent Management: Empowering support teams by allowing several agents to oversee WhatsApp conversations from a unified dashboard. Integration with Systems: Offering the necessary infrastructure to connect WhatsApp with external applications, frequently used for notifications regarding orders, status updates, and customer support ticket management. API Framework: Facilitating programmatic access to WhatsApp messaging functions, which involves maintaining comprehensive API documentation and ensuring reliable connectivity to guarantee consistent message delivery. This robust framework ultimately supports smoother interactions between businesses and their customers.

Description

WapiPulse serves as a comprehensive web-based CRM and messaging solution designed specifically for teams utilizing the WhatsApp Business Platform to handle customer interactions, marketing initiatives, and support services. It features a collaborative multi-agent inbox that allows for effective conversation management through assignment and team access controls, in addition to offering tools for developing automated chatbot workflows and launching personalized messaging campaigns. Organizations can seamlessly integrate their WhatsApp operations with platforms like Shopify and WooCommerce by utilizing documented integrations and webhooks. This platform is particularly beneficial for startups, e-commerce stores, and various entities looking to streamline their sales, customer engagement, and support communications within a unified system. Furthermore, WapiPulse enhances its functionality with API-oriented features, enabling businesses to connect their messaging workflows with other operational processes, thereby optimizing overall efficiency and responsiveness in customer relations.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Chatwoot Yes 
Shopify No 
WhatsApp Yes 
WooCommerce No 
Zapier Yes 

Integrations

Chatwoot No 
Shopify Yes 
WhatsApp No 
WooCommerce Yes 
Zapier No 

Pricing Details

$6/month
Unlimited Messages
1 WhatsApp Instances
1 Team Members
Visual Flow Builder
WhatsApp Cloud API
WhatsApp Web API
Unlimited Contact
AI Agent
Mass Campaigns
Full API Access
Send Reply Buttons
Send Carousel
Send CTA Buttons
Send List Menu
Free Trial Yes 
Free Version No 

Pricing Details

₹999/month
The Starter plan is ₹1,499 per month. A Business Pro plan is listed at ₹3,999 per month.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Wachat

Founded

2023

Country

Indonesia

Website

www.wachat.net

Vendor Details

Company Name

J.V. Marketing Solution Private Limited

Founded

2024

Country

India

Website

wapipulse.com

Product Features

WhatsApp Marketing

API Yes 
Alerts Yes 
Autoresponder Yes 
Bulk Messaging Yes 
Campaign Management Yes 
Contact Management Yes 
Multi-Language Support Yes 
Reporting / Analytics Yes 

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Alternatives

Alternatives

No Alternatives
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