Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
A bank's network for distribution can be quite vast, and as the number of devices grows, so does the volume of data that needs to be managed. This necessitates effective management and servicing of these devices to reduce maintenance expenses, enhance service quality, and ensure seamless user access. To address this requirement for thorough performance evaluation of all customer-facing devices—such as ATMs, Automated Service Devices (ASDs), kiosks, tablets, Digital Signage Monitors, and Power Distribution Units (PDUs)—Auriga has introduced WWS Asset Management, a module within the WinWebServer (WWS) suite. The WWS Asset Management tool allows banks to effectively survey, monitor, and analyze all equipment across their network. By centralizing and sharing crucial information, banks can maintain a consistent overview of each asset’s life cycle. This application gathers essential data such as the device's location, operational status, and details on hardware and software components, including XFS software and custom software, along with connected peripherals. Additionally, it empowers banks to make informed decisions that can lead to enhanced operational efficiency and improved customer satisfaction.
Description
Bank branches are undergoing a significant transformation from conventional service models to highly automated business hubs. Auriga's WWS Greæter is a cutting-edge tablet application specially crafted to meet the evolving needs of branch personnel as they transition from transaction managers to interaction facilitators. This shift in branch banking is propelled by a customer base that is increasingly empowered by digital technology, the rapid expansion of secure and dependable digital service options, and the ongoing drive to improve customer satisfaction while maximizing sales opportunities with every interaction. By introducing advanced self-service machines within branches, financial institutions can greatly alleviate the workload of tellers handling routine, low-value transactions. As branch staff navigate this evolving landscape, they are challenged to balance the imperative of boosting high-value product sales with customers' rising expectations for a more enjoyable and fulfilling banking experience. Consequently, adapting to these changes is crucial for maintaining competitiveness in the modern banking environment.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Auriga
Country
United States
Website
www.aurigaspa.com/en/banking/products-and-solutions/business-analytics/wws-asset-management/
Vendor Details
Company Name
Auriga
Country
United States
Website
www.aurigaspa.com/en/banking/products-and-solutions/branch/wws-greaeter/
Product Features
Maintenance Management
Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Product Features
Mobile Device Management (MDM)
Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support