WWS Greaeter Description
Bank branches are moving from being traditional service models to becoming highly automated business centers. Auriga's WWS Greaeter, an innovative tablet application, is designed to meet the changing demands of branch staff who are now transaction controllers and interaction facilitators. These new branch banking models are driven by a growing digitally empowered customer base, an increasing availability of reliable and secure digital service channels, and the constant pursuit to improve customer satisfaction and maximize sales potential for each interaction. The branch can reduce the amount of work required by teller for routine, low-value transactions by deploying sophisticated self-service tools. Branch staff are faced with a new productivity challenge: how to balance the need for high-value products sales with customers' expectations of a more enjoyable and rewarding banking experience.
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