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Description

Wati is an end-to-end WhatsApp API solution for SMBs. Using powerful chatbots, APIs, integrations, and customer intelligence capabilities, WATI enables efficient sales, marketing, and customer support. With over 6000 brands across 78 countries using WATI, our customers have generated $35M in sales, increased customer acquisition by 72%, improved customer satisfaction by 87%, and reduced support costs by $10K.

Description

kwiqreply, a WhatsApp Business API and CRM Helpdesk platform, provides a shared inbox for all your colleagues. We help you communicate effectively with your customers via WhatsApp, send automated messages, integrate chatbots, and much more.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM
HubSpot Customer Platform
Shopify
WhatsApp
WooCommerce
Zoho CRM
CRMJIO
Google Sheets
Klaviyo
MYVYAY
Make
Nekton.ai
Salesforce
Sell.Do
Swift AMS
Truto
Typof
WiserReview
Workpex
Zapier

Integrations

HubSpot CRM
HubSpot Customer Platform
Shopify
WhatsApp
WooCommerce
Zoho CRM
CRMJIO
Google Sheets
Klaviyo
MYVYAY
Make
Nekton.ai
Salesforce
Sell.Do
Swift AMS
Truto
Typof
WiserReview
Workpex
Zapier

Pricing Details

$40 per month
Free Trial
Free Version

Pricing Details

$32/2500INR per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Wati

Founded

2015

Country

Hong Kong

Website

wati.io

Vendor Details

Company Name

kwiqreply.io

Founded

2018

Country

India

Website

www.kwiqreply.io

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Alternatives

Alternatives

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