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support

Description

WAPGROWAI is a cloud-centric messaging platform tailored for customer interactions via the WhatsApp Business Platform. It equips sales, marketing, and support teams with a unified inbox that allows for the assignment of conversations, the addition of internal notes, and responses utilizing pre-saved templates. Users can create no-code chatbots and automation workflows, launch tailored campaigns based on segmentation, monitor delivery rates and responses, and handle WhatsApp Business calls. Additionally, the platform facilitates automation for Instagram direct messages, captures leads, and tracks click-to-WhatsApp campaign performance. Its documented integrations with CRM and e-commerce solutions like HubSpot, Salesforce, Shopify, and WooCommerce are complemented by Zapier and a REST API featuring webhooks, enabling connections with a wide array of business applications. This versatile platform empowers businesses to streamline customer support operations, qualify prospective leads, execute messaging campaigns, and provide updates related to commerce through WhatsApp, enhancing overall engagement with their customer base. Furthermore, the user-friendly interface makes it accessible for teams to leverage these features effectively without requiring extensive technical skills.

Description

Wachat is a software-as-a-service platform tailored for automating and marketing through WhatsApp. It primarily serves as a middleware solution that enables businesses to seamlessly integrate their operations—such as customer relationship management (CRM), enterprise resource planning (ERP), or e-commerce platforms—directly with WhatsApp using REST APIs. Among its notable features and capabilities are: Automated Communication: Enhancing customer engagement by enabling automated messaging workflows that streamline interactions. Collaborative Agent Management: Empowering support teams by allowing several agents to oversee WhatsApp conversations from a unified dashboard. Integration with Systems: Offering the necessary infrastructure to connect WhatsApp with external applications, frequently used for notifications regarding orders, status updates, and customer support ticket management. API Framework: Facilitating programmatic access to WhatsApp messaging functions, which involves maintaining comprehensive API documentation and ensuring reliable connectivity to guarantee consistent message delivery. This robust framework ultimately supports smoother interactions between businesses and their customers.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Zapier Yes 
Calendly Yes 
Chatwoot No 
Google Sheets Yes 
HubSpot CRM Yes 
Salesforce Yes 
Shopify Yes 
Twilio Yes 
WhatsApp No 
WooCommerce Yes 
Zoho CRM Yes 

Integrations

Zapier Yes 
Calendly No 
Chatwoot Yes 
Google Sheets No 
HubSpot CRM No 
Salesforce No 
Shopify No 
Twilio No 
WhatsApp Yes 
WooCommerce No 
Zoho CRM No 

Pricing Details

₹1,000/month
Launch offer for the first 100 customers: ₹1,000 billed monthly or ₹10,000 per year. The rate holds while the subscription remains active. Meta WhatsApp conversation charges are billed separately and passed through at cost.
Free Trial Yes 
Free Version No 

Pricing Details

$6/month
Unlimited Messages
1 WhatsApp Instances
1 Team Members
Visual Flow Builder
WhatsApp Cloud API
WhatsApp Web API
Unlimited Contact
AI Agent
Mass Campaigns
Full API Access
Send Reply Buttons
Send Carousel
Send CTA Buttons
Send List Menu
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

DI Solutions

Country

India

Website

www.wpautoai.com

Vendor Details

Company Name

Wachat

Founded

2023

Country

Indonesia

Website

www.wachat.net

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Product Features

WhatsApp Marketing

API Yes 
Alerts Yes 
Autoresponder Yes 
Bulk Messaging Yes 
Campaign Management Yes 
Contact Management Yes 
Multi-Language Support Yes 
Reporting / Analytics Yes 

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