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features
design
support

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Description

Vocca is a cloud-based AI voice solution tailored for healthcare entities, managing patient communications and scheduling processes efficiently. This innovative agent operates 24/7, addressing incoming calls, arranging, modifying, and canceling appointments within established scheduling or patient management frameworks, while also providing answers to inquiries regarding visits and preparations. Additionally, it sends appointment confirmations and reminders, conducts outbound follow-up calls, oversees waitlists, and escalates urgent or complicated matters to staff along with a summary of the call. With a user-friendly dashboard, teams can track calls and bookings across various locations seamlessly. Vocca supports workflows in over 20 specialties such as medical imaging, dentistry, ophthalmology, primary care, and hospital services, and integrates smoothly with more than 20 different scheduling and patient management systems. This service is crafted specifically for healthcare practices and groups aiming to enhance patient access and alleviate call handling demands without the need to overhaul their current software systems. Its comprehensive approach not only streamlines operations but also improves the overall patient experience significantly.

Description

Step into a revolutionary phase of healthcare management with iClinics, a robust clinic management software crafted to optimize and elevate the functionality of medical practices across a wide range of specialties, such as dentistry, cardiology, endocrinology, nutrition, and physiotherapy. Among its standout features is an efficient appointment scheduling system that eliminates the usual frustrations associated with booking, streamlining your clinic’s calendar and reducing patient wait times, complemented by automated reminders to ensure patients stay informed about their appointments. Additionally, iClinics offers a seamless patient record management system that allows for the easy access and updating of patient data, enabling healthcare providers to keep comprehensive treatment plans, medical histories, and progress notes readily available for tailored patient care. Furthermore, the software allows for specialty-centric customization, ensuring that iClinics can adapt to the specific requirements of different healthcare fields, thus enhancing operational efficacy. This means that regardless of your practice's focus, iClinics is equipped to provide you with the tools necessary to deliver exceptional patient care.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Doctolib Yes 

Integrations

Doctolib No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$25/month/user
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Vocca

Founded

2024

Country

United States

Website

vocca.com/en

Vendor Details

Company Name

Cedars Software Solutions

Founded

2019

Country

Lebanon

Website

iclinics.net

Product Features

Patient Scheduling

Analytics/Reporting No 
Approval Process Control No 
HIPAA Compliant No 
Mobile Access No 
Notifications/Alerts No 
Online Scheduling No 
Patient Communications No 
Patient Intake No 
Patient Portal No 
Patient Records Management No 
Payment Processing No 
Reminders No 
SMS Messaging No 

Product Features

Dental

Appointment Management No 
Appointment Reminders No 
Claims Management No 
Clinical Charting No 
Imaging No 
Inventory Management No 
Patient Account Management No 
Patient Billing No 
Patient Records Management No 
Treatment Planning No 

Medical Practice Management

Claims Management No 
E-Prescribing No 
EMR / EHR No 
HIPAA Compliant No 
Insurance Eligibility Verification No 
Inventory Management No 
Multi-Office No 
Multi-Physician No 
Patient Billing No 
Patient Portal No 
Patient Records No 
Patient Registration No 
Patient Scheduling No 
Physician Scheduling No 

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