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Average Ratings 9 Ratings

Total
ease
features
design
support

Description

Vocca is a cloud-based AI voice solution tailored for healthcare entities, managing patient communications and scheduling processes efficiently. This innovative agent operates 24/7, addressing incoming calls, arranging, modifying, and canceling appointments within established scheduling or patient management frameworks, while also providing answers to inquiries regarding visits and preparations. Additionally, it sends appointment confirmations and reminders, conducts outbound follow-up calls, oversees waitlists, and escalates urgent or complicated matters to staff along with a summary of the call. With a user-friendly dashboard, teams can track calls and bookings across various locations seamlessly. Vocca supports workflows in over 20 specialties such as medical imaging, dentistry, ophthalmology, primary care, and hospital services, and integrates smoothly with more than 20 different scheduling and patient management systems. This service is crafted specifically for healthcare practices and groups aiming to enhance patient access and alleviate call handling demands without the need to overhaul their current software systems. Its comprehensive approach not only streamlines operations but also improves the overall patient experience significantly.

Description

Wendi automatically prequalifies patients and verifies insurance benefits. It also schedules appointments with healthcare providers. Wendi can be found on any page of your website, even telehealth meeting rooms. Wendi can be contacted by patients to cancel, reschedule or update their payment information. Wendi allows existing patients to cancel, reschedule, or book appointments from anywhere. Wendi can quickly and accurately verify insurance benefits for more than 1,800 payers. All your patients' insurance policies can be re-evaluated 24/7/365. Wendi has a complete phone system that allows unlimited call routing and forwarding. Wendi will reply to any missed calls with a friendly text, to see if she can help. Wendi can answer all texts and calls for your practice. All communication is recorded.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Doctolib Yes 

Integrations

Doctolib No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$999 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Vocca

Founded

2024

Country

United States

Website

vocca.com/en

Vendor Details

Company Name

Wendi

Country

United States

Website

www.getwendi.com

Product Features

Patient Scheduling

Analytics/Reporting No 
Approval Process Control No 
HIPAA Compliant No 
Mobile Access No 
Notifications/Alerts No 
Online Scheduling No 
Patient Communications No 
Patient Intake No 
Patient Portal No 
Patient Records Management No 
Payment Processing No 
Reminders No 
SMS Messaging No 

Product Features

Patient Scheduling

Analytics/Reporting No 
Approval Process Control No 
HIPAA Compliant No 
Mobile Access No 
Notifications/Alerts No 
Online Scheduling No 
Patient Communications No 
Patient Intake No 
Patient Portal No 
Patient Records Management No 
Payment Processing No 
Reminders No 
SMS Messaging No 

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