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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Virtual Front Desk serves as an innovative solution for reception, visitor management, and customer service across various venues such as offices, clinics, retail stores, and public areas that require dependable front-desk assistance. This platform is compatible with any contemporary browser that has a webcam, including devices like iPads, Android tablets, all-in-one computers, kiosks, and Neat Frame devices. It enables visitors to check in, connect with the appropriate staff member via video or phone, send SMS messages, access documents, scan QR codes, fill out forms, verify identities, process card payments, and print badges or documents from a single interface. Teams can respond from virtually anywhere using a web application, mobile app, Microsoft Teams, phone, or other integrated channels, allowing either a solo receptionist or a centralized team to manage multiple desks and locations efficiently. The comprehensive dashboard provides oversight for managing sites, stations, users, branding, actions, and tracking activity history, ensuring all aspects of reception are streamlined. Additionally, the platform features native integrations with Microsoft Teams and Entra ID that facilitate the routing of reception calls into Teams and the importation of real-time employee directories, enhancing operational efficiency and communication. This multifaceted tool not only simplifies visitor engagement but also significantly improves the overall experience for both visitors and staff alike.

Description

The friendlyway secure browser software protects corporate web applications and public sites from misuse. The product blocks access to the operating system, disables key combinations, and limits the browsing area. Built on Microsoft's browser, it supports all modern web technologies, including scripts, multimedia, simple and complex web pages, custom navigation buttons, and custom layouts. Secure sending of sound, image, and video emails can be done with the new generation of secure web browser software. A virtual keyboard can be used to enter address data if desired. The friendlyway secure browser configuration is simple and does not require programming knowledge. The software is intended for use at self-service kiosks in government organizations, universities, schools, hospitals, and tourist facilities such as hotels, conference centres, and restaurants.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CanvasLogic
Google Calendar
Microsoft Entra ID
Microsoft Outlook
Microsoft Teams
Slack
WhatsApp

Integrations

CanvasLogic
Google Calendar
Microsoft Entra ID
Microsoft Outlook
Microsoft Teams
Slack
WhatsApp

Pricing Details

$22 per month
Free Trial
Free Version

Pricing Details

$70 per device/month
Create interactive self-service scenarios
Play dynamic content triggered by screen clicks, voice commands, or motion sensors
Integrate your websites and existing apps as part of the content
Leverage kiosk periphery, incl. printers, scanners, and cameras, for visitor workflows
Offer multilingual signage through language selection options
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Virtual Front Desk

Founded

2018

Country

Canada

Website

www.virtualfrontdesk.com

Vendor Details

Company Name

friendlyway

Founded

1998

Country

USA, Germany

Website

www.friendlyway.com/kiosks-terminals-overview/

Product Features

Kiosk

Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

Product Features

Kiosk

Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access

Web Content Filtering

Antivirus
Automated Blacklist
Browser-based Management Portal
Category / Keyword Filters
LDAP Integration
Multi-Language Filtering
Reporting / Analytics
Roles / Permissions
SSL Inspection
Time-based Controls
VPN Blocking
White Label
Whitelisting

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