Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Viewpoint is a premier cloud-based software solution designed for timeshare management, boasting a growing clientele across the globe. This comprehensive package features advanced integrations with major exchange platforms such as RCI and 7Across, along with optiREZ for revenue management, TravelClick, and Extra Holidays for rental distribution. Additionally, it includes an Owners Travel Club rewards program, resort management capabilities, a user-friendly booking site, and an owner self-service portal. Viewpoint effectively oversees everyday property management tasks, allowing members to conveniently update personal information, make payments, and book services all through the member portal. Users also have access to a library of standard reports, with the option for custom report creation upon request. The platform excels in financial management, addressing all facets of timeshare and mixed-use properties, while ensuring the security of member data. Furthermore, it automates the processes of sending inventory and welcoming incoming guests, making it an all-encompassing solution for property management needs.
Description
The CRM capabilities of Virtual Resort Manager enhance customer loyalty while positively impacting your financial performance. By ensuring users receive timely updates, the system keeps them better informed and engaged. It offers customizable access levels for Guests, Owners, and Travel Agents, which enhances user experience. Work orders can be created and sent directly to the assigned vendor via email, streamlining communication. Additionally, management charges can be linked to these work orders and allocated to the management company efficiently. The system meticulously logs and monitors employee activities in crucial areas, facilitating the identification of specific actions and providing an extra layer of fraud protection. Furthermore, the purchasing process is optimized through an automated system that boosts operational efficiency. Our trust accounting features are not only accurate but also user-friendly and highly automated. Integration with Bluetent’s Rezfusion Boost allows seamless connections with platforms such as Vrbo, Airbnb, Booking.com, and Google Travel. Moreover, VRM collaborates with The Vacation Bridge to keep various channel partners updated, including Tripadvisor/FlipKey, Inntopia, Resorts, and Lodges, thereby enhancing overall service delivery. This comprehensive approach ensures that both customer needs are met and operational processes are significantly improved.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
Yes
Beyond
No
Microsoft Excel
Yes
Shift4
Yes
VRWorks
No
optiREZ
Yes
Integrations
Amazon Web Services (AWS)
No
Beyond
Yes
Microsoft Excel
No
Shift4
No
VRWorks
Yes
optiREZ
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
@Work International
Country
Australia
Website
www.viewpointweb.com
Vendor Details
Company Name
Virtual Resort Manager
Website
www.vrmgr.com
Product Features
Timeshare
Accounting
No
Commission Management
No
Contract Management
No
Lead Management
No
Maintenance Management
No
Owner Management
No
Property Management
No
Sales Tracking
No
Tour Management
No
Product Features
Vacation Rental
Contact Management
No
Fee / Commission Management
Yes
Guest Reviews / Ratings
Yes
Housekeeping Management
No
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
No
Reservations Management
No
Vendor Management
No
Work Order Management
Yes