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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Viewpoint is a premier cloud-based software solution designed for timeshare management, boasting a growing clientele across the globe. This comprehensive package features advanced integrations with major exchange platforms such as RCI and 7Across, along with optiREZ for revenue management, TravelClick, and Extra Holidays for rental distribution. Additionally, it includes an Owners Travel Club rewards program, resort management capabilities, a user-friendly booking site, and an owner self-service portal. Viewpoint effectively oversees everyday property management tasks, allowing members to conveniently update personal information, make payments, and book services all through the member portal. Users also have access to a library of standard reports, with the option for custom report creation upon request. The platform excels in financial management, addressing all facets of timeshare and mixed-use properties, while ensuring the security of member data. Furthermore, it automates the processes of sending inventory and welcoming incoming guests, making it an all-encompassing solution for property management needs.

Description

The CRM capabilities of Virtual Resort Manager enhance customer loyalty while positively impacting your financial performance. By ensuring users receive timely updates, the system keeps them better informed and engaged. It offers customizable access levels for Guests, Owners, and Travel Agents, which enhances user experience. Work orders can be created and sent directly to the assigned vendor via email, streamlining communication. Additionally, management charges can be linked to these work orders and allocated to the management company efficiently. The system meticulously logs and monitors employee activities in crucial areas, facilitating the identification of specific actions and providing an extra layer of fraud protection. Furthermore, the purchasing process is optimized through an automated system that boosts operational efficiency. Our trust accounting features are not only accurate but also user-friendly and highly automated. Integration with Bluetent’s Rezfusion Boost allows seamless connections with platforms such as Vrbo, Airbnb, Booking.com, and Google Travel. Moreover, VRM collaborates with The Vacation Bridge to keep various channel partners updated, including Tripadvisor/FlipKey, Inntopia, Resorts, and Lodges, thereby enhancing overall service delivery. This comprehensive approach ensures that both customer needs are met and operational processes are significantly improved.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Beyond No 
Microsoft Excel Yes 
Shift4 Yes 
VRWorks No 
optiREZ Yes 

Integrations

Amazon Web Services (AWS) No 
Beyond Yes 
Microsoft Excel No 
Shift4 No 
VRWorks Yes 
optiREZ No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

@Work International

Country

Australia

Website

www.viewpointweb.com

Vendor Details

Company Name

Virtual Resort Manager

Website

www.vrmgr.com

Product Features

Timeshare

Accounting No 
Commission Management No 
Contract Management No 
Lead Management No 
Maintenance Management No 
Owner Management No 
Property Management No 
Sales Tracking No 
Tour Management No 

Product Features

Vacation Rental

Contact Management No 
Fee / Commission Management Yes 
Guest Reviews / Ratings Yes 
Housekeeping Management No 
Lead Management No 
Owner Statements No 
Payment Processing No 
Property Database No 
Reservations Management No 
Vendor Management No 
Work Order Management Yes 

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