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Description
Enhance the visibility of your local inventory online to attract more customers to your stores. By strengthening your online presence, you can effectively increase foot traffic in your physical locations. Make your store's inventory and product details accessible online to reach shoppers who are looking for products in their vicinity. Keep track of the increase in foot traffic that results from online product searches and assess how this translates into actual in-store sales. Additionally, offer indoor maps and relevant business information across online mapping services to ensure a seamless shopping experience for visitors. Engage with customers through current online business profiles across various platforms. It is crucial for every store in your venue to establish connections with potential customers to enhance foot traffic and drive sales. Understand and meet your customers' needs by analyzing their interactions with your business online before they visit in person. Furthermore, study which products local customers are searching for online to tailor your inventory accordingly. This comprehensive approach will not only streamline the shopping experience but also foster loyalty among your customers.
Description
Wingman enables e-commerce platforms to connect consumers with product specialists for live one-on-one consultations, allowing shoppers to make informed purchase decisions in mere moments. Rather than leaving customers to navigate static product pages or limited text-based support, Wingman enhances a store's existing customer service tools by introducing proactive shopping assistance. The platform features a selection of vetted experts who can field product inquiries, clarify features, offer recommendations, and assist customers in making the right selection for their needs. Designed to foster interactivity, it aims to boost conversion rates, facilitate upselling and cross-selling opportunities, and minimize returns by providing tailored, personal support before a purchase is finalized. Wingman transcends the constraints of text communication through one-way video calls, enabling experts to respond to queries, elucidate features, or demonstrate products live, all while keeping the customer's camera off by default. Additionally, the co-browsing feature allows experts and shoppers to synchronize their browsing experience, working collaboratively to discover the ideal product tailored to the customer's preferences. This innovative approach not only enhances the shopping experience but also builds customer confidence in their purchasing decisions.
API Access
Has API
API Access
Has API
Integrations
Facebook
Facebook Ads
GitHub
Gmail
Google Calendar
Google Sheets
Google Slides
HubSpot CRM
Instagram
Jira
Integrations
Facebook
Facebook Ads
GitHub
Gmail
Google Calendar
Google Sheets
Google Slides
HubSpot CRM
Instagram
Jira
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$1 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
VenueX
Founded
2001
Country
United Kingdom
Website
www.venuex.io
Vendor Details
Company Name
Emergent
Founded
2024
Country
United States
Website
getwingman.com
Product Features
Location-Based Marketing
Audience Demographics
Beacons (BLE)
Contextual Marketing
Footfall Analytics
Geofencing
Location Intelligence
Marketing Attribution
Marketing Automation
NFC
Personalization
Push Notifications
QR Codes
Reporting / Analytics
Social Marketing
Wi-Fi
Product Features
Alternatives
Alternatives
No Alternatives