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Average Ratings 0 Ratings
Description
VanChat is a Shopify AI assistant that uses advanced models such as GPT-4o or Claude3. It provides proactive sales support and personalized customer service. It also drives revenue growth in e-commerce.
VanChat's self-learning capability streamlines workflows and optimizes operations. It can read text, images, and data from the Shopify site to extract information about products, return and exchange policies and shopping policies without human intervention.
VanChat, like a real salesperson understands the details of each product, including specifications, features and prices, as well as usage scenarios. It can provide customers with professional advice and recommend products that are suitable.
VanChat dashboard provides comprehensive statistics about sales contributions including insights and revenue composition. VanChat users can measure the impact of VanChat with daily reports that include revenue, orders and cart additions.
Description
askVela serves as an AI-driven customer support and live chat solution tailored for e-commerce platforms. It integrates a chat widget, a collaborative team inbox, and a comprehensive knowledge base. The intelligent assistant leverages help articles, product details, and linked order information to effectively address customer inquiries and suggest relevant products. Additionally, support teams have the ability to review interactions and step in when human assistance is required. Shopify stores can easily connect via the askVela application, while WordPress and WooCommerce sites can utilize its dedicated plugin; other websites also have the option to incorporate the chat widget through a simple script. Notable features include support for multiple languages, product suggestions, order tracking through compatible integrations, and tools for knowledge management. Both a complimentary plan and various subscription options are offered to accommodate different business needs. Furthermore, the platform continually evolves to enhance user experience and streamline customer interactions.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Pricing Details
$39 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
VanChat
Founded
2023
Country
United States
Website
vanchat.io
Vendor Details
Company Name
askVela
Website
askvela.pro
Product Features
Chatbot
Call to Action
No
Context and Coherence
Yes
Human Takeover
No
Inline Media / Videos
Yes
Machine Learning
No
Natural Language Processing
Yes
Payment Integration
No
Prediction
Yes
Ready-made Templates
No
Reporting / Analytics
Yes
Sentiment Analysis
No
Social Media Integration
Yes