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Description
VTlogger is a web-based software application available as open source under the LGPL license, designed to work seamlessly with our range of telephony cards, enabling the development of reliable and user-friendly call recording and customized call tracking solutions that cater to organizations of all sizes across various industries. This software is capable of recording audio and capturing essential call details, such as call detail records (CDR), from voice communications over primary rate ISDN lines (E1/T1/J1), as well as traditional analogue trunk lines (POTS) and PBX extensions.
Whether your operation involves managing hundreds of calls each day or thousands every hour, our solutions stand out as the ideal option for those seeking a practical and cost-effective system, supported by outstanding vendor assistance.
By utilizing our VTlogger software, users can construct a multi-channel analogue voice logger or a call recorder for primary rate lines at a cost comparable to that of a computer combined with a Voicetronix telephony card, potentially resulting in an investment as low as $50 per channel for a system capable of handling a primary rate ISDN line. Moreover, this versatility ensures that organizations can scale their call recording needs efficiently without incurring excessive expenses.
Description
The audio recording system is capable of monitoring and capturing data from various telephony platforms, VoIP systems, and any audio streams that utilize SIP and RTP protocols. This solution can be implemented on your organization's servers, or alternatively, audio traffic can be routed through a VPN tunnel to be recorded on our dedicated servers. The system ensures that recordings persist even during network disruptions, automatically uploading the files once the connection is restored. Multiple monitors can be recorded simultaneously, regardless of their positions or orientations, and during playback, these aspects are utilized to replicate the view as perceived by the agent. Each monitor is saved as a separate file, providing flexibility for playback speed and integration options. Users can create an unlimited number of custom forms, with each form capable of containing multiple categories, and each category can house numerous questions. Additionally, questions and categories can be shared across different forms, which not only promotes consistency in inquiries but also facilitates the ability to report on similar metrics across various datasets. This flexibility makes it easier to tailor the recording and reporting process to meet specific organizational needs.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
Free
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Voicetronix
Founded
1996
Country
Australia
Website
www.voicetronix.com
Vendor Details
Company Name
ZCloud
Founded
2019
Country
United States
Website
zcloud.site
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
