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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

VServiceManagement offers a cloud-centric solution tailored for the intricate nature of modern post-sales service scenarios. It combines advanced warranty and entitlement management along with top-tier field service operations management into one cohesive package, allowing businesses to craft and execute their own unique processes. By utilizing this platform, companies can consistently provide outstanding service, monitor their operations, and innovate new offerings to enhance customer satisfaction. Additionally, VContactCenter serves as a cloud-first option for contemporary multichannel and multi-client contact centers, equipping organizations with all necessary tools to refine customer relationships, such as agent support, CTI integration, and customizable workflow designs, while also maintaining effective oversight of backend operations. ACCO Brands, a recognized name in the office supplies and equipment sector, utilizes VServiceManagement to empower its service technicians in efficiently handling every element of their service engagements, thereby streamlining their workflow and improving customer interactions. This integration of advanced solutions not only bolsters operational efficiency but also fosters a more responsive service environment.

Description

Comprehensive real-time security for your remote workforce, regardless of their location or connection method, is essential. A singular security solution encompasses all aspects for remote employees, catering to various needs from threat mitigation to content moderation and zero trust network access, while being compatible with smartphones, tablets, and laptops. An integrated analytics and policy engine allows for a one-time configuration that applies universally, addressing the shift of users beyond traditional perimeters and data migration to the cloud. Wandera adopts a cloud-centric strategy that guarantees both security and usability for remote users, avoiding the pitfalls of adapting outdated infrastructures to modern work environments. Our robust cloud platform is designed to scale both vertically and horizontally to provide instantaneous security across over 30 global sites. Backed by insights from 425 million sensors within our worldwide network, the MI:RIAM threat intelligence engine remains proactive, adapting swiftly to the changing landscape of threats. This innovative approach not only enhances security but also improves the overall experience for users operating outside traditional office settings.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cybereason No 
IBM Verify No 

Integrations

Cybereason Yes 
IBM Verify Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Vertical Solutions

Founded

1986

Country

United States

Website

www.vertsol.com

Vendor Details

Company Name

Wandera

Founded

2012

Country

United Kingdom

Website

www.wandera.com

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature No 
Inventory Management Yes 
Mobile Access No 
Payment Collection in the Field Yes 
Quotes / Estimates No 
Routing No 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Product Features

Application Security

Analytics / Reporting No 
Open Source Component Monitoring No 
Source Code Analysis No 
Third-Party Tools Integration No 
Training Resources No 
Vulnerability Detection No 
Vulnerability Remediation No 

Cybersecurity

AI / Machine Learning No 
Behavioral Analytics No 
Endpoint Management No 
IOC Verification No 
Incident Management No 
Tokenization No 
Vulnerability Scanning No 
Whitelisting / Blacklisting No 

Web Content Filtering

Antivirus No 
Automated Blacklist No 
Browser-based Management Portal No 
Category / Keyword Filters No 
LDAP Integration No 
Multi-Language Filtering No 
Reporting / Analytics No 
Roles / Permissions No 
SSL Inspection No 
Time-based Controls No 
VPN Blocking No 
White Label No 
Whitelisting No 

Alternatives

Alternatives

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