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Description
VPR's client information sheets are both educational and practical, equipping pet owners with essential knowledge. The language used has been intentionally "softened" to alleviate any concerns that might alarm clients. To safeguard your practice, it is crucial to inform clients about potential side effects and drug interactions. Enhancing client service involves communicating necessary precautions and possible interactions effectively. Often, feedback from well-informed clients can help avert future issues. The veterinary sector is encountering an increasingly knowledgeable and demanding clientele. Today's veterinary practices can no longer take for granted that pet owners will simply accept that side effects and interactions are inevitable. Pet owners are now more willing than ever to invest in their pets' health and expect a standard of care comparable to that provided by human healthcare professionals. With the rise in awareness, drug companies and veterinary practices are facing numerous lawsuits related to side effects, drug interactions, and the absence of informed consent, underscoring the importance of thorough communication. It is essential for veterinary practices to adapt to these expectations to maintain trust and ensure the best outcomes for their clients and patients alike.
Description
Vetster is a digital platform for veterinary care that connects pet owners with licensed veterinarians and veterinary technicians through various communication methods including video, voice, and text chat. Users have the ability to explore a vast selection of highly-rated professionals, examine reviews, and choose a veterinarian based on factors such as proximity, appointment availability, and the specific species they treat. Appointments can conveniently be scheduled through the Vetster website or its mobile application, which provides a range of services like general advice, triage, second opinions, and more specialized assistance. During these consultations, veterinarians can create tailored care plans and, where legally allowed, issue prescriptions through VetsterRx, which can be fulfilled by PetMeds, or utilize a freeform prescription pad for local pharmacy orders. Additionally, the platform promotes ongoing communication after appointments, enabling clients to arrange follow-ups, request prescription refills, and share medical records with their veterinarians. With integrated features, Vetster allows clients to upload various files, videos, and images, enhancing the thoroughness of virtual assessments and ensuring pet health is managed effectively. This comprehensive approach to veterinary care makes Vetster a valuable resource for pet owners seeking convenient and accessible solutions for their animals' health needs.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Veterinary Software Associates
Website
www.vpronline.com
Vendor Details
Company Name
Vetster
Founded
2020
Country
Canada
Website
vetster.com
Product Features
Veterinary
Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans
Product Features
Veterinary
Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans