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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

VPR's client information sheets are both educational and practical, equipping pet owners with essential knowledge. The language used has been intentionally "softened" to alleviate any concerns that might alarm clients. To safeguard your practice, it is crucial to inform clients about potential side effects and drug interactions. Enhancing client service involves communicating necessary precautions and possible interactions effectively. Often, feedback from well-informed clients can help avert future issues. The veterinary sector is encountering an increasingly knowledgeable and demanding clientele. Today's veterinary practices can no longer take for granted that pet owners will simply accept that side effects and interactions are inevitable. Pet owners are now more willing than ever to invest in their pets' health and expect a standard of care comparable to that provided by human healthcare professionals. With the rise in awareness, drug companies and veterinary practices are facing numerous lawsuits related to side effects, drug interactions, and the absence of informed consent, underscoring the importance of thorough communication. It is essential for veterinary practices to adapt to these expectations to maintain trust and ensure the best outcomes for their clients and patients alike.

Description

Vello simplifies the connection with pet owners by providing a unified experience tailored for ezyVet, Neo, and Cornerstone practice management software. By integrating tools that enhance pet owner compliance and minimize no-shows, Vello encourages more productive discussions and lessens the time spent on phone calls. It effectively navigates the complexities surrounding pet visits, ensuring smooth, real-time two-way synchronization between Vello and the aforementioned software. This streamlined approach facilitates engagement with pet owners through a single system designed for IDEXX practice management software, removing the need for multiple platforms and tedious manual processes. Vello empowers veterinary practices to unlock new efficiencies with features that not only improve owner compliance but also cultivate meaningful conversations, ultimately enhancing the overall health outcomes for pets. Additionally, this comprehensive system supports clients in becoming informed partners in their pets' care journey, fostering better relationships and outcomes throughout every stage of the veterinary experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cornerstone Software No 
IDEXX Neo No 
ezyVet No 

Integrations

Cornerstone Software Yes 
IDEXX Neo Yes 
ezyVet Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Veterinary Software Associates

Website

www.vpronline.com

Vendor Details

Company Name

IDEXX

Founded

1983

Country

United States

Website

software.idexx.com/vello

Product Features

Veterinary

Appointment Reminders No 
Appointment Scheduling No 
Billing & Invoicing No 
Boarding Management No 
Image Storage No 
Inventory Management No 
Patient Records No 
Prescription Management No 
Treatment Plans Yes 

Product Features

Veterinary

Appointment Reminders No 
Appointment Scheduling No 
Billing & Invoicing No 
Boarding Management No 
Image Storage No 
Inventory Management No 
Patient Records No 
Prescription Management No 
Treatment Plans No 

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