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Average Ratings 0 Ratings

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ease
features
design
support

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Description

The Observer Platform serves as a robust network performance monitoring and diagnostics (NPMD) solution that effectively ensures the optimal performance of all IT services. As an integrated system, it offers insights into essential key performance indicators (KPIs) through established workflows that range from overall dashboards to the identification of root causes for service anomalies. This platform is particularly well-equipped to meet business objectives and address challenges throughout the entire IT enterprise lifecycle, whether it involves the implementation of new technologies, the management of existing resources, the resolution of service issues, or the enhancement of IT asset utilization. Furthermore, the Observer Management Server (OMS) user interface acts as a cybersecurity tool, enabling straightforward navigation for the authentication of security threats, the management of user access and password security, the administration of web application updates, and the consolidation of management tools into a single, central interface. By streamlining these processes, it enhances operational efficiency and supports organizations in maintaining a secure and effective IT environment.

Description

The WWS module provides comprehensive management of the entire self-service network, allowing for the activation of alert systems and the configuration of automatic response protocols. It facilitates diagnostics and technical navigation for individual machines, along with monitoring the virtual and physical status of ATMs and their associated devices. Furthermore, it allows for network diagnostics, assessing performance metrics, counting the number of ATMs connected to each node, and ensuring efficient load balancing across all nodes while keeping track of application statuses. Users can configure automated responses triggered by specific events, such as sending emails or SMS alerts when certain thresholds are met, and rebooting devices when anomalies are detected. Additionally, the system enables remote control actions for ATMs, providing the ability to check device statuses and perform reboots as needed. It also generates alerts for any detected anomalies or errors, ensuring prompt attention to potential issues. This robust monitoring and control framework ultimately enhances the reliability and efficiency of the self-service network.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

VIAVI Solutions

Founded

2015

Country

United States

Website

www.viavisolutions.com/en-us/ptv/products/observer-platform

Vendor Details

Company Name

Auriga

Country

United States

Website

www.aurigaspa.com/en/banking/products-and-solutions/network-monitoring-and-fraud-management/wws-proactive-monitoring-manager/

Product Features

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Product Features

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

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Alternatives

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