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support

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Description

Userflow is a product adoption platform B2B SaaS teams use to turn new signups into retained, active users through in-app guidance—without writing custom UI code. Adoption Studio is the builder: product and marketing teams configure Tours & Guides, Checklists, Tooltips, Banners, Surveys, and a Resource Center, target them with segmentation, and trigger them off events, attributes, or user behavior. Adoption Agent handles the on-demand side—it reads a user's question, pulls the right Flow from the library, and walks them through it in the app instead of just replying in text, giving CS teams an AI layer without adding headcount. FlowAI powers both products. For anyone building on top of Userflow, a bi-directional MCP exposes flow and user data to any LLM—Claude, ChatGPT, or your own tooling—so you can query analytics or create a new Flow programmatically instead of clicking through a UI. Net result: faster onboarding, higher feature adoption, and fewer tickets landing on engineering

Description

VisualSP is a fully-featured digital adoption platform that (DAP), helps enterprises adopt digital applications. The application can be understood in detail with our step-by-step guide, digital walksthroughs and in-app contextual training. Enterprises can create highly effective adoption solutions by using our no-code approach to creating guides, walkthroughs and in-app messages. We offer integration with Microsoft tools such as Dynamics 365 and Microsoft 365. We also offer a wide variety of SaaS and web-based applications to enable digital adoption. VisualSP provides precise analytics for organizations, including usage reports and exact ROI.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amplitude Yes 
ChatGPT Yes 
Claude Yes 
Dynamics 365 Remote Assist No 
Heap Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Intercom Yes 
LogRocket Yes 
Microsoft 365 No 
Microsoft SharePoint No 
Mixpanel Yes 
Perplexity Yes 
RudderStack Yes 
Salesforce Yes 
Segment Yes 
Slack Yes 
Zapier Yes 
Zendesk Yes 

Integrations

Amplitude No 
ChatGPT No 
Claude No 
Dynamics 365 Remote Assist Yes 
Heap No 
HubSpot CRM No 
HubSpot Customer Platform No 
Intercom No 
LogRocket No 
Microsoft 365 Yes 
Microsoft SharePoint Yes 
Mixpanel No 
Perplexity No 
RudderStack No 
Salesforce No 
Segment No 
Slack No 
Zapier No 
Zendesk No 

Pricing Details

$100/month
Userflow offers two products, and you can try either one free for two weeks, no credit card required, to start. Adoption Studio is the primary product—the no-code builder teams use to design and launch in-app guidance like tours, checklists, tooltips, and banners—starting at $500/month ($400/month billed annually) for 1,000 monthly active users, with usage-based tiers as you scale beyond that. Adoption Agent adds AI-powered, on-demand support on top of Studio, starting at $100/month ($80/month billed annually) with 500 AI credits included per month. Both include unlimited seats, three environments, and SOC 2 Type II, ISO 27001, and GDPR compliance.
Free Trial Yes 
Free Version No 

Pricing Details

$4,450/month
It is the starting price in the Standard Plan that supports up to 100 users.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Userflow

Country

United States

Website

userflow.com

Vendor Details

Company Name

VisualSP

Founded

2005

Country

United States

Website

www.visualsp.com

Product Features

Digital Adoption Platforms

Audience Segmentation Yes 
Content Creation Yes 
Contextual Guidance Yes 
Data Validation No 
In-App Training Yes 
Launch Management Yes 
Multi-Language No 
Self Service Tools Yes 
Surveys & Feedback Yes 
User Onboarding Yes 

Mobile App Analytics

A/B Testing No 
Channel Attribution No 
Cohort Analysis No 
Funnel Analysis No 
In-App Events Tracking No 
Push Notifications No 
Retention Tracking No 
Revenue Tracking No 
Uninstall Tracking No 

Product Features

Digital Adoption Platforms

Audience Segmentation No 
Content Creation No 
Contextual Guidance Yes 
Data Validation No 
In-App Training Yes 
Launch Management No 
Multi-Language Yes 
Self Service Tools No 
Surveys & Feedback Yes 
User Onboarding Yes 

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