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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Userflow is a product adoption platform B2B SaaS teams use to turn new signups into retained, active users through in-app guidance—without writing custom UI code. Adoption Studio is the builder: product and marketing teams configure Tours & Guides, Checklists, Tooltips, Banners, Surveys, and a Resource Center, target them with segmentation, and trigger them off events, attributes, or user behavior. Adoption Agent handles the on-demand side—it reads a user's question, pulls the right Flow from the library, and walks them through it in the app instead of just replying in text, giving CS teams an AI layer without adding headcount. FlowAI powers both products. For anyone building on top of Userflow, a bi-directional MCP exposes flow and user data to any LLM—Claude, ChatGPT, or your own tooling—so you can query analytics or create a new Flow programmatically instead of clicking through a UI. Net result: faster onboarding, higher feature adoption, and fewer tickets landing on engineering

Description

Userpilot is a comprehensive platform designed for Product, UX, Marketing, and Customer Success teams. It seamlessly integrates Product Analytics, In-app Engagement, and In-app Surveys to boost product adoption by delivering impactful in-app experiences, actionable insights, and valuable user feedback. Userpilot empowers these teams to create user onboarding flows, launch product announcements, enhance UX and product adoption, offer self-service support, and gather in-app feedback—all without the need for coding. The platform also features advanced Product Analytics tools such as funnels, trends, paths, and cohort analysis, enabling you to make informed, data-driven decisions. With its Custom Dashboards, you can effortlessly create personalized analytics dashboards by dragging and dropping your preferred reports or choosing from pre-built templates. Additionally, Userpilot offers event autocapture and session replay features for deeper insights into user behavior. Userpilot integrates with various third-party tools, including Mixpanel, Amplitude, Heap, Intercom, Segment, Webhooks, HubSpot, and Salesforce, allowing you to connect seamlessly with your existing tech stack.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amplitude
Heap
HubSpot CRM
HubSpot Customer Platform
Mixpanel
Salesforce
Segment
ChatGPT
Claude
Google Tag Manager
Intercom
Kissmetrics
LogRocket
Perplexity
RudderStack
Slack
Synthesia
Zapier
Zendesk

Integrations

Amplitude
Heap
HubSpot CRM
HubSpot Customer Platform
Mixpanel
Salesforce
Segment
ChatGPT
Claude
Google Tag Manager
Intercom
Kissmetrics
LogRocket
Perplexity
RudderStack
Slack
Synthesia
Zapier
Zendesk

Pricing Details

$100/month
Userflow offers two products, and you can try either one free for two weeks, no credit card required, to start. Adoption Studio is the primary product—the no-code builder teams use to design and launch in-app guidance like tours, checklists, tooltips, and banners—starting at $500/month ($400/month billed annually) for 1,000 monthly active users, with usage-based tiers as you scale beyond that. Adoption Agent adds AI-powered, on-demand support on top of Studio, starting at $100/month ($80/month billed annually) with 500 AI credits included per month. Both include unlimited seats, three environments, and SOC 2 Type II, ISO 27001, and GDPR compliance.
Free Trial
Free Version

Pricing Details

$249 per month
Predicatable and fair pricing based on the number of MAUs, not events!
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Userflow

Country

United States

Website

userflow.com

Vendor Details

Company Name

Userpilot

Founded

2017

Country

United States

Website

userpilot.com

Product Features

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Mobile App Analytics

A/B Testing
Channel Attribution
Cohort Analysis
Funnel Analysis
In-App Events Tracking
Push Notifications
Retention Tracking
Revenue Tracking
Uninstall Tracking

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Data Analysis

Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

NPS

Product Management

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Alternatives

Alternatives

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