Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Urban Science operates as a comprehensive data, analytics, and technology platform tailored for the automotive industry, enabling manufacturers, dealerships, agencies, and AdTech providers to navigate the complexities of the market and take decisive action. By leveraging near real-time, industry-wide vehicle sales data sourced from the Urban Science DataHub, it uncovers insights into sales performance, customer churn, competitive dynamics, network enhancement opportunities, service deficiencies, and the effectiveness of media strategies. The platform empowers teams to compare sales, market share, vehicle models, market segments, and geographical data against their competitors, while also integrating notifications into dealership CRMs when potential buyers choose alternatives, thereby enhancing follow-up, training, and marketing efficiency. Additionally, Urban Science amalgamates CRM activities with daily sales figures and defection statistics, providing a detailed view of dealership performance. Furthermore, it assists dealer groups in assessing their performance metrics and pinpointing potential areas for expansion and growth, ultimately contributing to a more informed decision-making process.
Description
At Vital Software, our commitment lies in developing software that aligns seamlessly with your operational needs. We offer comprehensive solutions that span the entire automotive sector, positioning ourselves as a frontrunner in data-driven innovations for the industry. Our clientele features top-tier OEMs, dealer organizations, and dealership enterprises, allowing us to support vital functions such as Customer Relationship Management (CRM), lead distribution, CSI management, and performance analytics for service and parts. Our configurable system empowers Business Development Centers (BDCs) to orchestrate customer interactions tailored to their specific business workflows while simultaneously tracking customer satisfaction through CSI scorecards. Furthermore, Vital Software boasts an extensive marketing suite that serves as the perfect tool for strategizing, executing, and evaluating marketing initiatives throughout the dealer network. Users can effortlessly create, oversee, and assess campaign performance, launching mail, email, and SMS campaigns with just a click to facilitate personalized outreach. This blend of functionality and flexibility ensures that our software not only meets but exceeds the evolving demands of the automotive industry.
API Access
Has API
API Access
Has API
Integrations
Apple iPadOS
Google Chrome
HTML
Microsoft 365
Microsoft Excel
Microsoft Outlook
Microsoft Word
Mozilla Firefox
Safari
Integrations
Apple iPadOS
Google Chrome
HTML
Microsoft 365
Microsoft Excel
Microsoft Outlook
Microsoft Word
Mozilla Firefox
Safari
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Urban Science
Founded
1977
Country
United States
Website
www.urbanscience.com
Vendor Details
Company Name
Vital Software
Country
Australia
Website
www.vitalsoftware.com.au
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Product Features
Automotive CRM
Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management