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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

UnityOneCloud is a comprehensive SaaS platform for multicloud management that specializes in overseeing hybrid cloud setups, encompassing data center cabinets, power distribution units (PDUs), bare-metal servers, networking equipment, containers, mesh services, and serverless architectures across both private clouds like VMware, Hyper-V, and OpenStack, as well as public clouds such as AWS, GCP, and Azure. This platform offers a range of integrated features for monitoring, visualization, management, auditing, and automating DevOps processes, thereby delivering a smooth user experience while handling hybrid cloud infrastructures. What sets UnityOneCloud apart is its capability to seamlessly manage both traditional data centers and cloud environments, a critical aspect for businesses transitioning to cloud-first strategies or modernizing their IT frameworks. Additionally, it provides observability of multi-cloud mesh services through its integrations with technologies such as Istio, AWS App Mesh, and Google Anthos, facilitating cohesive management of intricate hybrid IT setups. The platform also ensures security compliance and operational efficiency, making it an essential tool for organizations aiming to optimize their multicloud environments.

Description

VServiceManagement offers a cloud-centric solution tailored for the intricate nature of modern post-sales service scenarios. It combines advanced warranty and entitlement management along with top-tier field service operations management into one cohesive package, allowing businesses to craft and execute their own unique processes. By utilizing this platform, companies can consistently provide outstanding service, monitor their operations, and innovate new offerings to enhance customer satisfaction. Additionally, VContactCenter serves as a cloud-first option for contemporary multichannel and multi-client contact centers, equipping organizations with all necessary tools to refine customer relationships, such as agent support, CTI integration, and customizable workflow designs, while also maintaining effective oversight of backend operations. ACCO Brands, a recognized name in the office supplies and equipment sector, utilizes VServiceManagement to empower its service technicians in efficiently handling every element of their service engagements, thereby streamlining their workflow and improving customer interactions. This integration of advanced solutions not only bolsters operational efficiency but also fosters a more responsive service environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AWS App Mesh Yes 
Amazon Web Services (AWS) Yes 
Anthos Yes 
Google Cloud Platform Yes 
Microsoft Azure Yes 
Microsoft Hyper-V Yes 
OpenStack Yes 
VMware Cloud Yes 

Integrations

AWS App Mesh No 
Amazon Web Services (AWS) No 
Anthos No 
Google Cloud Platform No 
Microsoft Azure No 
Microsoft Hyper-V No 
OpenStack No 
VMware Cloud No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

UnitedLayer

Founded

2001

Country

United States

Website

unitedlayer.com/unityonecloud/

Vendor Details

Company Name

Vertical Solutions

Founded

1986

Country

United States

Website

www.vertsol.com

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature No 
Inventory Management Yes 
Mobile Access No 
Payment Collection in the Field Yes 
Quotes / Estimates No 
Routing No 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

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