Average Ratings 2 Ratings
Average Ratings 0 Ratings
Description
UXtweak is an online UX research tool that offers many useful tools to help create better digital products.
UXtweak can also be used for:
- Use our Tree Testing and Card Sorting Tools to define information architecture and content categorization
- Testing usability - You can test websites, web apps and prototypes, or any design.
- Empathizing and connecting with your users using tools such as the Preference Test, Five Second Test, or Surveys
- Session Recording with Heatmaps - Optimizing finished products and analyzing user behavior
It's easy to recruit participants for your studies. The Recruitment widget allows you to convert your website visitors into study participants. Or, you can leave the recruiting to us and the global User Panel.
Get UXtweak and start improving your user experience!
Description
Customer session replays capture vital interaction data, including mouse movements, touch gestures, clicks, and form submissions. By focusing on these actions, businesses can enhance their customer experience (CX) based on authentic behaviors observed in digital spaces.
In many cases, feedback from customers alone may not suffice. Extracting useful insights from vague comments can be challenging, and implementing effective changes can prove even more difficult. With Verint Digital Behavior Analytics, the adage "seeing is believing" comes to life. This platform seamlessly combines customer feedback with session replays, providing immediate clarity and a comprehensive view of the customer journey. By linking these replays to key performance indicators (KPIs), organizations can scrutinize real customer interactions, swiftly identify pain points, and address issues that detrimentally affect digital experiences and conversion rates. This combination of qualitative and quantitative data empowers businesses to make informed decisions and improve overall customer satisfaction.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Condens
No
Figma
No
Pricing Details
$99/per month/per user
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
UXtweak
Founded
2019
Country
Slovakia
Website
www.uxtweak.com
Vendor Details
Company Name
Verint
Founded
1994
Country
United States
Website
www.verint.com/voice-of-the-customer/digital-behavior-analytics/
Product Features
Usability Testing
A/B Testing
Yes
Annotations
No
Audience Targeting
No
Heatmaps
Yes
Impression Testing
No
Mobile Testing
Yes
Moderated Usability Testing
No
Prototype Testing
Yes
Quantitative Metrics
No
Remote User Testing
Yes
Reporting / Analytics
Yes
Surveys and Feeback
Yes
Video Recording / Transcription
No
UX
Animation
No
For Mobile
Yes
For Websites
Yes
Heatmaps
Yes
Prototyping
Yes
Screen Activity Recording
No
Unmoderated Testing
Yes
Usability Testing
Yes
User Journeys
Yes
User Research
Yes
Product Features
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
Yes
Paper Survey
No
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
No
Skip Logic
Yes
Supports Audio / Images / Video
No
UX
Animation
No
For Mobile
No
For Websites
No
Heatmaps
No
Prototyping
No
Screen Activity Recording
No
Unmoderated Testing
No
Usability Testing
No
User Journeys
No
User Research
No