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Average Ratings 0 Ratings

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ease
features
design
support

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Description

UChat is a cloud-based solution designed for creating and overseeing automated dialogues across various messaging and social media platforms. It offers an intuitive visual flow builder that facilitates the development of chatbot interactions, streamlining processes such as lead generation, addressing frequently asked questions, managing requests, and conducting follow-ups with clients. Organizations can handle conversations through a collaborative inbox and implement bots on platforms like Facebook Messenger, Instagram, WhatsApp, and their own website chat. The service features AI-enhanced replies and knowledge-based agents, along with integrations to customer service and commerce applications. Companies utilize UChat for a range of functions including customer support, sales initiatives, marketing strategies, appointment management, order inquiries, and engaging in conversational commerce. This web application is specifically tailored for agencies and businesses looking to create, launch, and sustain chat experiences without the need to develop each bot from the ground up, making it an efficient tool in today’s digital landscape. Moreover, its user-friendly interface ensures that teams can easily adapt and modify their chat solutions as their needs evolve.

Description

thatChat is a self-hosted platform designed for AI chatting and customer support specifically tailored for websites and online retail businesses. Companies can implement it on various platforms like PHP hosting, a VPS, Docker, or their own servers, and integrate a chat widget that responds to visitor inquiries by utilizing the content from their websites, documents, and knowledge bases. This platform boasts numerous features, such as answering frequently asked questions, capturing leads, handling appointment requests, addressing e-commerce product inquiries, maintaining conversation history, and facilitating a seamless transition from AI to human agents. Additionally, teams have the option to connect their preferred AI service provider’s API keys, including options like OpenAI, Anthropic Claude, Google Gemini, and Groq, while also supporting provider routing and fallback mechanisms. Modules for both WordPress and PrestaShop are offered, alongside a REST API and webhooks to enhance functionality. Importantly, all conversation and knowledge data is retained on the customer’s own infrastructure, and billing for AI usage is managed separately by the chosen provider. To further enhance user experience, a mobile application for operators is available, allowing them to manage and respond to ongoing conversations efficiently. This comprehensive suite makes thatChat a versatile option for businesses seeking robust customer interaction solutions.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Calendly Yes 
Claude No 
Claude Duet No 
Claude for Legal No 
Gemini No 
Google Sheets Yes 
Groq No 
HubSpot CRM Yes 
Model Context Protocol (MCP) Yes 
OpenAI No 
PrestaShop No 
Shopify Yes 
Stripe Yes 
WordPress No 
Zapier Yes 

Integrations

Calendly No 
Claude Yes 
Claude Duet Yes 
Claude for Legal Yes 
Gemini Yes 
Google Sheets No 
Groq Yes 
HubSpot CRM No 
Model Context Protocol (MCP) No 
OpenAI Yes 
PrestaShop Yes 
Shopify No 
Stripe No 
WordPress Yes 
Zapier No 

Pricing Details

$0
Prices are in USD. The Free plan is $0/month and includes 1 bot and 200 bot users. Business is $15/month and includes 1 bot, 1,000 bot users and 5 members. Partner is $199/month and includes 5 bots, 10,000 bot users and 5 members. Additional usage and external service charges may apply.
Free Trial Yes 
Free Version Yes 

Pricing Details

$18/month
Starter is €16/month or €160/year; Business is €41/month or €410/year. Enterprise pricing is by request. AI-provider usage is billed separately by the selected provider. Optional assisted setup is a one-time fee.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Smart Link

Founded

2018

Country

Australia

Website

uchat.au

Vendor Details

Company Name

La Luce

Founded

2013

Country

Czech Republic

Website

www.thatchat.ai/en/

Product Features

Product Features

Alternatives

No Alternatives

Alternatives

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